Customer Service Jobs in Cottage Grove, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 110 Jobs

Customer Service Representative

  • Burnsville, MN (18 miles from Cottage Grove, MN)
  • 45+ days ago
  • Burnsville, MN (18 miles from Cottage Grove, MN)
  • 45+ days ago

Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....

Part Time Customer Service Associate

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 3 hours ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 3 hours ago

customer service....

Maplewood - Sales and Customer Service Representative

  • Maplewood, MN (14 miles from Cottage Grove, MN)
  • 3 hours ago
  • Maplewood, MN (14 miles from Cottage Grove, MN)
  • 3 hours ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Healthcare Customer Service Representative

  • Saint Louis Park, MN (22 miles from Cottage Grove, MN)
  • 4 hours ago
  • Saint Louis Park, MN (22 miles from Cottage Grove, MN)
  • 4 hours ago

RAYUS Radiology is looking for a Customer Service Specialist to join our team....

Remote Work

Customer Service Representative

  • Roberts, WI (21 miles from Cottage Grove, MN)
  • 19 hours ago
  • Roberts, WI (21 miles from Cottage Grove, MN)
  • 19 hours ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Apple Valley, MN (14 miles from Cottage Grove, MN)
  • 21 hours ago
  • Apple Valley, MN (14 miles from Cottage Grove, MN)
  • 21 hours ago

Customer Service Representative Earning Potential of $18 - $23 hourly Classic Collision is now hiring a Customer Service Representative....

Technical Support / Customer Service Representative (Remote)

  • Saint Paul, MN (12 miles from Cottage Grove, MN)
  • 1 day ago
  • Saint Paul, MN (12 miles from Cottage Grove, MN)
  • 1 day ago

Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...

Remote Work

Customer Service Associate

  • Mounds View, MN (22 miles from Cottage Grove, MN)
  • 1 day ago
  • Mounds View, MN (22 miles from Cottage Grove, MN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Wholesale Customer Service Representative

  • Inver Grove Heights, MN (5 miles from Cottage Grove, MN)
  • 1 day ago
  • Inver Grove Heights, MN (5 miles from Cottage Grove, MN)
  • 1 day ago

.** has an exciting opportunity to join the enterprise customer service team. We are looking for a **Wholesale Customer Service Representative**....

Pharmacy Customer Service Associate

  • Arden Hills, MN (22 miles from Cottage Grove, MN)
  • 1 day ago
  • Arden Hills, MN (22 miles from Cottage Grove, MN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Burnsville, MN (18 miles from Cottage Grove, MN)
  • 1 day ago
  • Burnsville, MN (18 miles from Cottage Grove, MN)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Edina Liquor Store - Customer Service Representative - Part-Time

  • Edina, MN (20 miles from Cottage Grove, MN)
  • 1 day ago
  • Edina, MN (20 miles from Cottage Grove, MN)
  • 1 day ago

customer service, assist in keeping store clean and assist management as needed....

Customer Service Representative

  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 2 days ago
  • Minneapolis, MN (20 miles from Cottage Grove, MN)
  • 2 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate

  • Woodbury, MN (7 miles from Cottage Grove, MN)
  • 2 days ago
  • Woodbury, MN (7 miles from Cottage Grove, MN)
  • 2 days ago

The Customer Service Associate responsible for all facets of customer service and responsibilities that support the testing process....

Customer Service Representative

  • Saint Paul, MN (12 miles from Cottage Grove, MN)
  • 2 days ago
  • Saint Paul, MN (12 miles from Cottage Grove, MN)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Demographic Data for Cottage Grove, MN

Moving to Cottage Grove, MN? Find some basic demographic data about Cottage Grove, MN below.

Local
National
38,427
486
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cottage Grove, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cottage Grove, MN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cottage Grove, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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