Customer Service Jobs in Coon Rapids, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs

Customer Service Associate - COUNTY RD B. - Roseville, MN - (Part-Time)

  • Roseville, MN (12 miles from Coon Rapids, MN)
  • 5 hours ago
  • Roseville, MN (12 miles from Coon Rapids, MN)
  • 5 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Loss Prevention Customer Service associate II

  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 5 hours ago
  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 5 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Bloomington, MN (22 miles from Coon Rapids, MN)
  • 9 hours ago
  • Bloomington, MN (22 miles from Coon Rapids, MN)
  • 9 hours ago

1st Shift 8am-4pm Hybrid and/or Onsite Position Overview: We are seeking a Customer Service Representative to join our team....

Customer Service Associate

  • Mound, MN (22 miles from Coon Rapids, MN)
  • 1 day ago
  • Mound, MN (22 miles from Coon Rapids, MN)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Retail Customer Service Associate

  • Minnetonka, MN (15 miles from Coon Rapids, MN)
  • 1 day ago
  • Minnetonka, MN (15 miles from Coon Rapids, MN)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Healthcare) - Remote

  • Saint Paul, MN (18 miles from Coon Rapids, MN)
  • 1 day ago
  • Saint Paul, MN (18 miles from Coon Rapids, MN)
  • 1 day ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Associate - Plymouth, MN - (Full-Time)

  • Plymouth, MN (11 miles from Coon Rapids, MN)
  • 1 day ago
  • Plymouth, MN (11 miles from Coon Rapids, MN)
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Pharmacy Customer Service Associate

  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago
  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Care Representative

  • Brooklyn Park, MN (7 miles from Coon Rapids, MN)
  • 1 day ago
  • Brooklyn Park, MN (7 miles from Coon Rapids, MN)
  • 1 day ago

service or manufacturing environment KNOWLEDGE & PERSONAL ATTRIBUTES: High level of attention to detail Ability to plan, organize, and manage set-backs Ability to analyze problems and solve work related...

Customer Service Representative

  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago
  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago

Job Description Are you a Customer Service Professional who enjoys helping others?...

Retail Customer Service Specialist

  • Columbia Heights, MN (8 miles from Coon Rapids, MN)
  • 1 day ago
  • Columbia Heights, MN (8 miles from Coon Rapids, MN)
  • 1 day ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....

Customer Service Associate - Chanhassen, MN - (Part-Time)

  • Chanhassen, MN (24 miles from Coon Rapids, MN)
  • 1 day ago
  • Chanhassen, MN (24 miles from Coon Rapids, MN)
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Blaine, MN - Ulysses Lane - (Part-Time)

  • Blaine, MN (3 miles from Coon Rapids, MN)
  • 1 day ago
  • Blaine, MN (3 miles from Coon Rapids, MN)
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Temporary

  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago
  • Minneapolis, MN (12 miles from Coon Rapids, MN)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Saint Paul, MN (18 miles from Coon Rapids, MN)
  • 1 day ago
  • Saint Paul, MN (18 miles from Coon Rapids, MN)
  • 1 day ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Demographic Data for Coon Rapids, MN

Moving to Coon Rapids, MN? Find some basic demographic data about Coon Rapids, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Coon Rapids, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Coon Rapids, MN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Coon Rapids, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »