Customer Service Jobs in Cologne, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) - 2025

  • Burnsville, MN (24 miles from Cologne, MN)
  • 1 day ago
  • Burnsville, MN (24 miles from Cologne, MN)
  • 1 day ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Customer Service Representative

  • Chaska, MN (8 miles from Cologne, MN)
  • 2 days ago
  • Chaska, MN (8 miles from Cologne, MN)
  • 2 days ago

[Retail Associate / Team Member] As a Customer Service Representative at Holiday Station stores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately...

Customer Service Representative

  • Chaska, MN (8 miles from Cologne, MN)
  • 2 days ago
  • Chaska, MN (8 miles from Cologne, MN)
  • 2 days ago

Store 2746067: 2820 Chaska Blvd., Chaska, Minnesota 55318 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 2 days ago
  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Ridgedale - Full Time

  • Minnetonka, MN (21 miles from Cologne, MN)
  • 2 days ago
  • Minnetonka, MN (21 miles from Cologne, MN)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Savers / Value Village Careers - Customer Service Associate

  • Burnsville, MN (24 miles from Cologne, MN)
  • 2 days ago
  • Burnsville, MN (24 miles from Cologne, MN)
  • 2 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated...

Customer Service Representative

  • Burnsville, MN (24 miles from Cologne, MN)
  • 3 days ago
  • Burnsville, MN (24 miles from Cologne, MN)
  • 3 days ago

Cornerstone Copy Center - Burnsville Customer Service Representative Sign in to apply Burnsville, MN Sign in to apply Job Summary: Customer Service Representative works with customers, processes orders...

Sales & Customer Service Associate

  • Minnetonka, MN (21 miles from Cologne, MN)
  • 4 days ago
  • Minnetonka, MN (21 miles from Cologne, MN)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Bilingual Benefits Customer Service Representative - Bilingual Seasonal Colleague (Minneapolis) 20

  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 5 days ago
  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 5 days ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Customer Service Associate - Dinner/Close Shift

  • Burnsville, MN (24 miles from Cologne, MN)
  • 9 days ago
  • Burnsville, MN (24 miles from Cologne, MN)
  • 9 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Chaska, MN - (Part-Time)

  • Chaska, MN (8 miles from Cologne, MN)
  • 10 days ago
  • Chaska, MN (8 miles from Cologne, MN)
  • 10 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Retail Customer Service Associate

  • Shakopee, MN (13 miles from Cologne, MN)
  • 18 days ago
  • Shakopee, MN (13 miles from Cologne, MN)
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (7/14 Start Date)

  • Minnetonka, MN (21 miles from Cologne, MN)
  • 21 days ago
  • Minnetonka, MN (21 miles from Cologne, MN)
  • 21 days ago

This is a 100% inbound customer service environment, with no cold calling or prospecting required....

Remote Work

Customer Service Representative

  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 23 days ago
  • Eden Prairie, MN (21 miles from Cologne, MN)
  • 23 days ago

Overview: Beacon Hill is seeking a professional and personable Customer Service Representative (CSR) for one of our reputable healthcare clients....

Part-Time Customer Service Representative

  • Burnsville, MN (24 miles from Cologne, MN)
  • 26 days ago
  • Burnsville, MN (24 miles from Cologne, MN)
  • 26 days ago

Requirements: Great attention to detail and excellent communication skills. 1-2 years’ customer service experience is required. Call center experience preferred....

Demographic Data for Cologne, MN

Moving to Cologne, MN? Find some basic demographic data about Cologne, MN below.

Local
National
3,637
82
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cologne, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cologne, MN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cologne, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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