Customer Service Jobs in Burnsville, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (6 miles from Burnsville, MN)
- 26 days ago
- Lakeville, MN (6 miles from Burnsville, MN)
- 26 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Associate
- Minneapolis, MN (17 miles from Burnsville, MN)
- 7 hours ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 7 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Patient Financial Services/Customer Service Representative
- Saint Paul, MN (18 miles from Burnsville, MN)
- 19 hours ago
- Saint Paul, MN (18 miles from Burnsville, MN)
- 19 hours ago
Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...
Customer Service Associate - Temporary
- Saint Anthony, MN (20 miles from Burnsville, MN)
- 19 hours ago
- Saint Anthony, MN (20 miles from Burnsville, MN)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lakeville, MN (6 miles from Burnsville, MN)
- 19 hours ago
- Lakeville, MN (6 miles from Burnsville, MN)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Ridgedale - Full Time
- Minnetonka, MN (16 miles from Burnsville, MN)
- 19 hours ago
- Minnetonka, MN (16 miles from Burnsville, MN)
- 19 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Team Member
- Roseville, MN (20 miles from Burnsville, MN)
- 1 day ago
- Roseville, MN (20 miles from Burnsville, MN)
- 1 day ago
Store - MSP-ROSEVILLE, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative-K&G Fashion Superstore
- Brooklyn Center, MN (23 miles from Burnsville, MN)
- 2 days ago
- Brooklyn Center, MN (23 miles from Burnsville, MN)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Customer Service Associate - West St. Paul, MN - (Full-Time)
- West St Paul, MN (13 miles from Burnsville, MN)
- 2 days ago
- West St Paul, MN (13 miles from Burnsville, MN)
- 2 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Representative
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 3 days ago
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 3 days ago
Minimum 1-year Experience working in a customer service environment required. 2-year experience working in a hearing aid manufacturing environment preferred....
Call Center Customer Service Representative
- Lakeville, MN (6 miles from Burnsville, MN)
- 3 days ago
- Lakeville, MN (6 miles from Burnsville, MN)
- 3 days ago
Call Center Customer Service Representative Location : Lakeville, MN (Fully remote) Minimum Requirements: Proven experience as call center representative or similar position Experience in customer service...
Remote WorkQualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...
Ideal Candidate: Strong communication and customer service skills Professional appearance and demeanor Ability to multi-task in a fast-paced environment Reliable transportation and a clean driving record...
Sales Customer Service Representative
- Saint Paul, MN (18 miles from Burnsville, MN)
- 4 days ago
- Saint Paul, MN (18 miles from Burnsville, MN)
- 4 days ago
Sales Customer Service Representative Job Locations UK-Cheshire-Warrington | Work From Your Own Home ID 2025-16072 Overview Element has an opportunity for a Sales Customer Service Representative primarily...
Senior Customer Service Representative - Remote in CST
- Minneapolis, MN (17 miles from Burnsville, MN)
- 4 days ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 4 days ago
service, etc.) using phones and computers as the primary job tools + Health care experience **Telecommuting Requirements:** + Reside within Central Time Zone + Ability to keep all company sensitive...
Remote WorkDemographic Data for Burnsville, MN
Moving to Burnsville, MN? Find some basic demographic data about Burnsville, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Burnsville, MN
Highest Education Level
Customer Services in Burnsville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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