Customer Service Remote & Hybrid Only Jobs in Michigan
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In Person- VCA Animal Hospitals
- Grand Rapids, MI
- 3 hours ago
- Grand Rapids, MI
- 3 hours ago
service background required (veterinary experience preferred, but not required for the right candidate) Someone who is confident, proactive, and thrives in a high-expectation role A natural communicator...
In Person Full TimeProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPharmacy Customer Service Associate
- Walgreens
- West Bloomfield, MI
- 3 hours ago
- West Bloomfield, MI
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Byron Center, MI
- 12 hours ago
- Byron Center, MI
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonWe are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonWe are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part TimeCustomer Service Representative (Teller) - Marquette
- Range Bank
- Marquette, MI
- 1 day ago
- Marquette, MI
- 1 day ago
Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses...
In PersonCustomer Relations Associate - Part Time
- Cabelas
- Chesterfield, MI
- 2 days ago
- Chesterfield, MI
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
In Person Part TimeClient Service Representative - Grandville, MI
- Cadmus
- Grandville, MI
- 3 days ago
- Grandville, MI
- 3 days ago
Overview Rose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. At Rose, the CSRs are the go-to people that work as a...
In PersonWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonThe Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
HybridRetail Customer Service Supervisor
- TJX
- Sault Sainte Marie, MI
- 5 days ago
- Sault Sainte Marie, MI
- 5 days ago
Role models outstanding customer service....
In PersonClient Service Representative - Grandville, MI
- Rose Pest Solutions
- Grand Rapids, MI
- 5 days ago
- Grand Rapids, MI
- 5 days ago
Overview Rose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. At Rose, the CSRs are the go-to people that work as a...
In PersonDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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