Customer Service Jobs in Zeeland, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative

  • Comstock Park, MI (20 miles from Zeeland, MI)
  • 1 day ago
  • Comstock Park, MI (20 miles from Zeeland, MI)
  • 1 day ago

Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Byron Center, MI (12 miles from Zeeland, MI)
  • 3 days ago
  • Byron Center, MI (12 miles from Zeeland, MI)
  • 3 days ago

**Heres what youll need:** + High School Diploma (required) or GED. + One year in sales, customer service, retail or wholesale experience strongly preferred. + Microsoft office skills: must be highly...

Pharmacy Customer Service Associate

  • Wyoming, MI (9 miles from Zeeland, MI)
  • 3 days ago
  • Wyoming, MI (9 miles from Zeeland, MI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 4 days ago
  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 4 days ago

Customer Service Representative Management Business Solutions, Inc....

Customer Service Associate Part Time 3rd Shift

  • Comstock Park, MI (20 miles from Zeeland, MI)
  • 5 days ago
  • Comstock Park, MI (20 miles from Zeeland, MI)
  • 5 days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Customer Service Representative

  • Allegan, MI (23 miles from Zeeland, MI)
  • 6 days ago
  • Allegan, MI (23 miles from Zeeland, MI)
  • 6 days ago

Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...

Customer Service Representative- Walker, MI

  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 8 days ago
  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 8 days ago

Job Specifications: Requires knowledge of standard customer service procedures and telephone etiquette. Knowledge of basic computer skills is essential....

Customer Service Associate

  • Grand Haven, MI (13 miles from Zeeland, MI)
  • 11 days ago
  • Grand Haven, MI (13 miles from Zeeland, MI)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 13 days ago
  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 13 days ago

customer service....

Customer Service Representative

  • Coopersville, MI (14 miles from Zeeland, MI)
  • 14 days ago
  • Coopersville, MI (14 miles from Zeeland, MI)
  • 14 days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

Client Service Representative

  • Kentwood, MI (16 miles from Zeeland, MI)
  • 14 days ago
  • Kentwood, MI (16 miles from Zeeland, MI)
  • 14 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients with the next step...

Customer Service Representative

  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 14 days ago
  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 14 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Holland, MI (9 miles from Zeeland, MI)
  • 14 days ago
  • Holland, MI (9 miles from Zeeland, MI)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 14 days ago
  • Grand Rapids, MI (16 miles from Zeeland, MI)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Holland, MI (9 miles from Zeeland, MI)
  • 21 days ago
  • Holland, MI (9 miles from Zeeland, MI)
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Zeeland, MI

Moving to Zeeland, MI? Find some basic demographic data about Zeeland, MI below.


Local
National
29,654
753
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Zeeland, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Zeeland, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Zeeland, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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