Customer Service Jobs in Wixom, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (13 miles from Wixom, MI)
- 8 days ago
- Saturn Printing
- Livonia, MI (13 miles from Wixom, MI)
- 8 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
# Retail Customer Experience Associate, Fairlane Town Center - Full Time
- Dearborn, MI (23 miles from Wixom, MI)
- 6 hours ago
- Dearborn, MI (23 miles from Wixom, MI)
- 6 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Associate
- West Bloomfield, MI (8 miles from Wixom, MI)
- 8 hours ago
- West Bloomfield, MI (8 miles from Wixom, MI)
- 8 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Dearborn, MI (23 miles from Wixom, MI)
- 19 hours ago
- Dearborn, MI (23 miles from Wixom, MI)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Livonia, MI (13 miles from Wixom, MI)
- 1 day ago
- Livonia, MI (13 miles from Wixom, MI)
- 1 day ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
- Novi, MI (3 miles from Wixom, MI)
- 1 day ago
- Novi, MI (3 miles from Wixom, MI)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Belleville, MI (24 miles from Wixom, MI)
- 2 days ago
- Belleville, MI (24 miles from Wixom, MI)
- 2 days ago
Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...
Customer Service Representative
- Auburn Hills, MI (15 miles from Wixom, MI)
- 2 days ago
- Auburn Hills, MI (15 miles from Wixom, MI)
- 2 days ago
service experience preferably in a contact center or dealership....
Customer Service Representative
- Redford, MI (16 miles from Wixom, MI)
- 2 days ago
- Redford, MI (16 miles from Wixom, MI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Parts Customer Care Representative
- Plymouth, MI (10 miles from Wixom, MI)
- 2 days ago
- Plymouth, MI (10 miles from Wixom, MI)
- 2 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
- Livonia, MI (13 miles from Wixom, MI)
- 3 days ago
- Livonia, MI (13 miles from Wixom, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Somerset Collection
- Troy, MI (21 miles from Wixom, MI)
- 3 days ago
- Troy, MI (21 miles from Wixom, MI)
- 3 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Client Service Representative Southfield, MI 10am-7pm ET
- Southfield, MI (13 miles from Wixom, MI)
- 4 days ago
- Southfield, MI (13 miles from Wixom, MI)
- 4 days ago
. + Carry out standard customer service activities and handle customer inquiries relating to account activity. + Assisting callers with technical questions regarding online access. + Conduct data entry...
Customer service representatives can put themselves in their customers' shoes and advocate from them when necessary....
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Wixom, MI
Moving to Wixom, MI? Find some basic demographic data about Wixom, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wixom, MI
Highest Education Level
Customer Services in Wixom, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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