Customer Service Jobs in Waterford, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Plymouth, MI (20 miles from Waterford, MI)
- 3 hours ago
- Plymouth, MI (20 miles from Waterford, MI)
- 3 hours ago
Department Profile The customer service department is a group of self-motivated professionals working to meet customer needs by providing support and feedback....
- Garden City, MI (22 miles from Waterford, MI)
- 2 days ago
- Garden City, MI (22 miles from Waterford, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Shelby Township, MI (20 miles from Waterford, MI)
- 2 days ago
- Shelby Township, MI (20 miles from Waterford, MI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Patient Registration
- Madison Heights, MI (18 miles from Waterford, MI)
- 2 days ago
- Madison Heights, MI (18 miles from Waterford, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- West Bloomfield, MI (7 miles from Waterford, MI)
- 2 days ago
- West Bloomfield, MI (7 miles from Waterford, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (22 miles from Waterford, MI)
- 3 days ago
- Highland Park, MI (22 miles from Waterford, MI)
- 3 days ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Customer Service Representative
- Hazel Park, MI (20 miles from Waterford, MI)
- 4 days ago
- Hazel Park, MI (20 miles from Waterford, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (11 miles from Waterford, MI)
- 4 days ago
- Birmingham, MI (11 miles from Waterford, MI)
- 4 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative - Finance
- Ferndale, MI (18 miles from Waterford, MI)
- 4 days ago
- Ferndale, MI (18 miles from Waterford, MI)
- 4 days ago
This role is responsible for providing exceptional customer service, addressing inquiries, and assisting with basic administrative tasks....
Customer Service Representative
- Macomb, MI (24 miles from Waterford, MI)
- 5 days ago
- Macomb, MI (24 miles from Waterford, MI)
- 5 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - Utility
- Plymouth, MI (20 miles from Waterford, MI)
- 7 days ago
- Plymouth, MI (20 miles from Waterford, MI)
- 7 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Troy, MI (13 miles from Waterford, MI)
- 8 days ago
- Troy, MI (13 miles from Waterford, MI)
- 8 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (11 miles from Waterford, MI)
- 8 days ago
- Southfield, MI (11 miles from Waterford, MI)
- 8 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
- Novi, MI (13 miles from Waterford, MI)
- 9 days ago
- Novi, MI (13 miles from Waterford, MI)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (13 miles from Waterford, MI)
- 9 days ago
- Troy, MI (13 miles from Waterford, MI)
- 9 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Demographic Data for Waterford, MI
Moving to Waterford, MI? Find some basic demographic data about Waterford, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waterford, MI
Highest Education Level
Customer Services in Waterford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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