Customer Service Jobs in Warren, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Airport Bilingual Customer Service Agent-DTW
- Detroit, MI (12 miles from Warren, MI)
- 1 hour ago
- Detroit, MI (12 miles from Warren, MI)
- 1 hour ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Clinton Township, MI (4 miles from Warren, MI)
- 1 hour ago
- Clinton Township, MI (4 miles from Warren, MI)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Detroit, MI (12 miles from Warren, MI)
- 17 hours ago
- Detroit, MI (12 miles from Warren, MI)
- 17 hours ago
service....
Customer Service Representative - (Remote Role)
- Livonia, MI (22 miles from Warren, MI)
- 18 hours ago
- Livonia, MI (22 miles from Warren, MI)
- 18 hours ago
PAWsome Customer Service Representative candidates will have: A High School diploma; degree preferred. Customer Service experience and knowledge of a ticketing system preferred....
Remote WorkBranch Customer Service Representative - Farmington Hills, MI
- Farmington Hills, MI (21 miles from Warren, MI)
- 21 hours ago
- Farmington Hills, MI (21 miles from Warren, MI)
- 21 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
- Dearborn Heights, MI (21 miles from Warren, MI)
- 1 day ago
- Dearborn Heights, MI (21 miles from Warren, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Sterling Heights, MI (5 miles from Warren, MI)
- 1 day ago
- Sterling Heights, MI (5 miles from Warren, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sterling Heights, MI (5 miles from Warren, MI)
- 1 day ago
- Sterling Heights, MI (5 miles from Warren, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Qualifications Requirements: Proven experience in customer service, sales, or a related field. Strong communication and interpersonal skills....
Customer Service Representative $20/hr - Now Hiring
- Waterford Township, MI (23 miles from Warren, MI)
- 2 days ago
- Waterford Township, MI (23 miles from Warren, MI)
- 2 days ago
Keywords: Customer Service Representative, Location: Waterford, MI - 48327 Qualifications: Urgency...
Customer Service Representative $20/hr
- Southfield, MI (15 miles from Warren, MI)
- 2 days ago
- Southfield, MI (15 miles from Warren, MI)
- 2 days ago
Keywords: Customer Service Representative, Location: Southfield, MI - 48075 Qualifications: Urgency...
Retail Customer Service Supervisor
- Livonia, MI (22 miles from Warren, MI)
- 2 days ago
- Livonia, MI (22 miles from Warren, MI)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative - Patient Registration
- Southfield, MI (15 miles from Warren, MI)
- 2 days ago
- Southfield, MI (15 miles from Warren, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Licensed Customer Service Representative - Farmington Hills, MI
- Farmington Hills, MI (21 miles from Warren, MI)
- 2 days ago
- Farmington Hills, MI (21 miles from Warren, MI)
- 2 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Member Representative IIs or Licensed Customer Service...
Customer Service Representative
- Detroit, MI (12 miles from Warren, MI)
- 2 days ago
- Detroit, MI (12 miles from Warren, MI)
- 2 days ago
Replies within 24 hours Benefits: 401(k) matching Paid time off Wellness resources FASTSIGNS Detroit is hiring for a Customer Service Representative to join our team!...
Demographic Data for Warren, MI
Moving to Warren, MI? Find some basic demographic data about Warren, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Warren, MI
Highest Education Level
Customer Services in Warren, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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