Customer Service Jobs in Walled Lake, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Auburn Hills, MI (11 miles from Walled Lake, MI)
- 4 hours ago
- Auburn Hills, MI (11 miles from Walled Lake, MI)
- 4 hours ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Pharmacy Customer Service Associate
- Sterling Heights, MI (21 miles from Walled Lake, MI)
- 1 day ago
- Sterling Heights, MI (21 miles from Walled Lake, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sterling Heights, MI (21 miles from Walled Lake, MI)
- 1 day ago
- Sterling Heights, MI (21 miles from Walled Lake, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Relations Specialist - UIF
- Southfield, MI (10 miles from Walled Lake, MI)
- 1 day ago
- Southfield, MI (10 miles from Walled Lake, MI)
- 1 day ago
Knowledge of customer service practices & principles Excellent data entry & typing skills....
- Waterford, MI (7 miles from Walled Lake, MI)
- 1 day ago
- Waterford, MI (7 miles from Walled Lake, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Southfield, MI (10 miles from Walled Lake, MI)
- 2 days ago
- Southfield, MI (10 miles from Walled Lake, MI)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 22500 W 8 Mile Rd, Southfield, MI...
Customer Service Representative
- Plymouth, MI (13 miles from Walled Lake, MI)
- 2 days ago
- Plymouth, MI (13 miles from Walled Lake, MI)
- 2 days ago
Department Profile The customer service department is a group of self-motivated professionals working to meet customer needs by providing support and feedback....
Customer Service Representative - Work From Home
- Howell, MI (21 miles from Walled Lake, MI)
- 4 days ago
- Howell, MI (21 miles from Walled Lake, MI)
- 4 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - Patient Registration
- Madison Heights, MI (19 miles from Walled Lake, MI)
- 5 days ago
- Madison Heights, MI (19 miles from Walled Lake, MI)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (21 miles from Walled Lake, MI)
- 6 days ago
- Highland Park, MI (21 miles from Walled Lake, MI)
- 6 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Dearborn, MI (23 miles from Walled Lake, MI)
- 6 days ago
- Dearborn, MI (23 miles from Walled Lake, MI)
- 6 days ago
The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
Customer Service Representative
- Dearborn, MI (23 miles from Walled Lake, MI)
- 6 days ago
- Dearborn, MI (23 miles from Walled Lake, MI)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (13 miles from Walled Lake, MI)
- 7 days ago
- Birmingham, MI (13 miles from Walled Lake, MI)
- 7 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative - Finance
- Ferndale, MI (18 miles from Walled Lake, MI)
- 7 days ago
- Ferndale, MI (18 miles from Walled Lake, MI)
- 7 days ago
This role is responsible for providing exceptional customer service, addressing inquiries, and assisting with basic administrative tasks....
Customer Service Representative - Utility
- Plymouth, MI (13 miles from Walled Lake, MI)
- 10 days ago
- Plymouth, MI (13 miles from Walled Lake, MI)
- 10 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Demographic Data for Walled Lake, MI
Moving to Walled Lake, MI? Find some basic demographic data about Walled Lake, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Walled Lake, MI
Highest Education Level
Customer Services in Walled Lake, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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