Customer Service Jobs in Walker, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative PartTime
- Grand Rapids, MI (6 miles from Walker, MI)
- moments ago
- Grand Rapids, MI (6 miles from Walker, MI)
- moments ago
Equivalent work experience equal to 1-2 years of prior office experience with a focus in administration or customer service. 2. Familiarity with credit union operations is preferred. 3....
Customer Service Associate - Temporary
- Grand Rapids, MI (6 miles from Walker, MI)
- 14 hours ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-FT (Scribner)
- Grand Rapids, MI (6 miles from Walker, MI)
- 3 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 3 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 5 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 5 days ago
Store 4706207: 514 Michigan St NE, Grand Rapids, Michigan 49503 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (6 miles from Walker, MI)
- 7 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 7 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- Byron Center, MI (17 miles from Walker, MI)
- 8 days ago
- Byron Center, MI (17 miles from Walker, MI)
- 8 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
Mobile Tech/Internet Retail Customer Service
- Grand Rapids, MI (6 miles from Walker, MI)
- 9 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 9 days ago
Mobile Tech/Internet Retail Customer Service CU*Answers United States, Michigan, Grand Rapids Jun 05, 2025 Description POSITION SUMMARY This position, along with the IRSC Team Lead functions as a key...
Customer Service Representative - PT
- Grand Rapids, MI (6 miles from Walker, MI)
- 10 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 10 days ago
service....
Customer Care Representative Hybrid Caledonia FWS
- Caledonia, MI (20 miles from Walker, MI)
- 10 days ago
- Caledonia, MI (20 miles from Walker, MI)
- 10 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
- Grand Rapids, MI (6 miles from Walker, MI)
- 10 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 10 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 11 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 11 days ago
Customer Service Representative (CSR) Grand Rapids, MI Vander Hyde Mechanical, a family-owned business located on the Northwest side of Grand Rapids, is seeking a motivated Customer Service Representative...
Enterprise Car Sales Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 12 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 12 days ago
Overview The Car Sales Customer Service Rep provides a high level of customer service and support to both internal and external customers....
- Grand Rapids, MI (6 miles from Walker, MI)
- 13 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 13 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Walker, MI
Moving to Walker, MI? Find some basic demographic data about Walker, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Walker, MI
Highest Education Level
Customer Services in Walker, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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