Customer Service Jobs in Walker, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Byron Center, MI (17 miles from Walker, MI)
- 18 hours ago
- Byron Center, MI (17 miles from Walker, MI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 21 hours ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 21 hours ago
Overview Gallagher Charter Lakes is looking for an Insurance Customer Service Representative to join their growing team. This is a full-time hybrid position....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Lowell, MI (18 miles from Walker, MI)
- 1 day ago
- Lowell, MI (18 miles from Walker, MI)
- 1 day ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service Representative 2
- Lowell, MI (18 miles from Walker, MI)
- 2 days ago
- Lowell, MI (18 miles from Walker, MI)
- 2 days ago
. * 2+ years in order management, customer service or related field * Familiarity with order processing systems and software, such as SAP, Oracle or CRM * Patience, empathy, and professionalism * Good...
Lead Customer Service Representative, Full or Part Time
- Comstock Park, MI (3 miles from Walker, MI)
- 2 days ago
- Comstock Park, MI (3 miles from Walker, MI)
- 2 days ago
Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...
Technical Support Customer Service Representative
- Lowell, MI (18 miles from Walker, MI)
- 3 days ago
- Lowell, MI (18 miles from Walker, MI)
- 3 days ago
Technical Support Customer Service Representative Job Description Join our team as a Technical Support Customer Service Representative in a hybrid capacity, offering flexibility with three days in office...
Retail Customer Service Associate
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Grand Rapids, MI (6 miles from Walker, MI)
- 5 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 5 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Associate Representative - eviCore
- Grand Rapids, MI (6 miles from Walker, MI)
- 6 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 6 days ago
High volume contact center, customer service, and sales experience preferred. A dedicated workspace with no distractions is required....
IMMEDIATE HIRE Customer Service Representative
- Grandville, MI (11 miles from Walker, MI)
- 6 days ago
- Grandville, MI (11 miles from Walker, MI)
- 6 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Healthcare Customer Service Representative (1st And 2nd Shift Openings)
- Grand Rapids, MI (6 miles from Walker, MI)
- 7 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 7 days ago
Healthcare IT / Healthcare Customer Service Representative Experience Required) 1....
Customer Service Representative
- Byron Center, MI (17 miles from Walker, MI)
- 8 days ago
- Byron Center, MI (17 miles from Walker, MI)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Dispensary Associate-PT (28th St)
- Grand Rapids, MI (6 miles from Walker, MI)
- 8 days ago
- Grand Rapids, MI (6 miles from Walker, MI)
- 8 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for Walker, MI
Moving to Walker, MI? Find some basic demographic data about Walker, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Walker, MI
Highest Education Level
Customer Services in Walker, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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