Customer Service Jobs in Vernon, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Customer Service Representative

  • Flint, MI (18 miles from Vernon, MI)
  • 1 day ago
  • Flint, MI (18 miles from Vernon, MI)
  • 1 day ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Representative

  • East Lansing, MI (23 miles from Vernon, MI)
  • 1 day ago
  • East Lansing, MI (23 miles from Vernon, MI)
  • 1 day ago

Identifies trends and any emerging customer service issues and works to develop solutions to address potential problems....

Government Programs Customer Service Representative

  • Okemos, MI (24 miles from Vernon, MI)
  • 6 days ago
  • Okemos, MI (24 miles from Vernon, MI)
  • 6 days ago

Training will be hybrid.**At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by...

Customer Service Representative - IDDM

  • Grand Blanc, MI (19 miles from Vernon, MI)
  • 11 days ago
  • Grand Blanc, MI (19 miles from Vernon, MI)
  • 11 days ago

Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....

Retail Customer Service Supervisor

  • Flint, MI (18 miles from Vernon, MI)
  • 13 days ago
  • Flint, MI (18 miles from Vernon, MI)
  • 13 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Accounts Advisor

  • Burton, MI (22 miles from Vernon, MI)
  • 30+ days ago
  • Burton, MI (22 miles from Vernon, MI)
  • 30+ days ago

service....

Customer Service Associate Part Time

  • East Lansing, MI (23 miles from Vernon, MI)
  • 30+ days ago
  • East Lansing, MI (23 miles from Vernon, MI)
  • 30+ days ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Child Support Agent II

  • East Lansing, MI (23 miles from Vernon, MI)
  • 60+ days ago
  • East Lansing, MI (23 miles from Vernon, MI)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Retail Customer Service Associate

  • Grand Blanc, MI (19 miles from Vernon, MI)
  • 45+ days ago
  • Grand Blanc, MI (19 miles from Vernon, MI)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6160 S Saginaw Rd, Grand Blanc,...

Demographic Data for Vernon, MI

Moving to Vernon, MI? Find some basic demographic data about Vernon, MI below.


Local
National
706
13
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Vernon, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vernon, MI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vernon, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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