Customer Service Jobs in Utica, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warren, MI (10 miles from Utica, MI)
- 6 hours ago
- Warren, MI (10 miles from Utica, MI)
- 6 hours ago
Customer Service Representative Business Professional Warren, MI Contract Apr 29, 2025 Cadillac Universal Advisors The requirement will be onsite Tuesday-Thursday for training and Monday and Friday...
- Sterling Heights, MI (8 miles from Utica, MI)
- 7 hours ago
- Sterling Heights, MI (8 miles from Utica, MI)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farmington Hills, MI (23 miles from Utica, MI)
- 10 hours ago
- Farmington Hills, MI (23 miles from Utica, MI)
- 10 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (18 miles from Utica, MI)
- 1 day ago
- Highland Park, MI (18 miles from Utica, MI)
- 1 day ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (18 miles from Utica, MI)
- 1 day ago
- Highland Park, MI (18 miles from Utica, MI)
- 1 day ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (22 miles from Utica, MI)
- 1 day ago
- Detroit, MI (22 miles from Utica, MI)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Customer Service Specialist
- Troy, MI (8 miles from Utica, MI)
- 1 day ago
- Troy, MI (8 miles from Utica, MI)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Bloomfield Township, MI (16 miles from Utica, MI)
- 3 days ago
- Bloomfield Township, MI (16 miles from Utica, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
On-Site Customer Service Representative
- Warren, MI (10 miles from Utica, MI)
- 3 days ago
- Warren, MI (10 miles from Utica, MI)
- 3 days ago
Randstad**, the world's largest staffing firm, is hiring a **Site Coordinator** to support our **Randstad Inhouse Services (RIS)** team at a manufacturing site in **Warren, MI**.In this hands-on...
Customer Service Representative
- Warren, MI (10 miles from Utica, MI)
- 3 days ago
- Warren, MI (10 miles from Utica, MI)
- 3 days ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Customer Service Representative
- Auburn Hills, MI (15 miles from Utica, MI)
- 4 days ago
- Auburn Hills, MI (15 miles from Utica, MI)
- 4 days ago
Role: Customer Service Representative Location: Auburn Hills, MI (Day 1 Onsite) Duration: 12+ months Job Description: The Customer Service Representative is responsible for all customer service activities...
Customer Service Representative
- Madison Heights, MI (12 miles from Utica, MI)
- 4 days ago
- Madison Heights, MI (12 miles from Utica, MI)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE IN Madison Heights, MI, USA!...
Pharmacy Customer Service Associate
- Saint Clair Shores, MI (15 miles from Utica, MI)
- 4 days ago
- Saint Clair Shores, MI (15 miles from Utica, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- Detroit, MI (22 miles from Utica, MI)
- 4 days ago
- Detroit, MI (22 miles from Utica, MI)
- 4 days ago
service....
Customer Service Representative - Patient Registration
- Chesterfield, MI (11 miles from Utica, MI)
- 5 days ago
- Chesterfield, MI (11 miles from Utica, MI)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Utica, MI
Moving to Utica, MI? Find some basic demographic data about Utica, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Utica, MI
Highest Education Level
Customer Services in Utica, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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