Customer Service Jobs in Troy, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (19 miles from Troy, MI)
- 11 days ago
- Saturn Printing
- Livonia, MI (19 miles from Troy, MI)
- 11 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
- Sterling Heights, MI (5 miles from Troy, MI)
- 4 hours ago
- Sterling Heights, MI (5 miles from Troy, MI)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southfield, MI (10 miles from Troy, MI)
- 11 hours ago
- Southfield, MI (10 miles from Troy, MI)
- 11 hours ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Care Representative - Omnichannel
- Southfield, MI (10 miles from Troy, MI)
- 11 hours ago
- Southfield, MI (10 miles from Troy, MI)
- 11 hours ago
EDUCATION and EXPERIENCE: High school diploma or the equivalent required Minimum of one year of customer service experience required Minimum of one year of MSC customer service experience preferred...
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Customer Service Representative (CSR) Tier-1 Accounts
- Fraser, MI (11 miles from Troy, MI)
- 12 hours ago
- Fraser, MI (11 miles from Troy, MI)
- 12 hours ago
The Customer Service Representative (CSR) is a key liaison between our fastener manufacturing operations and our Tier-1 customers....
Customer Service Representative, Full or Part Time
- Shelby Twp, MI (8 miles from Troy, MI)
- 14 hours ago
- Shelby Twp, MI (8 miles from Troy, MI)
- 14 hours ago
Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Detroit, MI (18 miles from Troy, MI)
- 17 hours ago
- Detroit, MI (18 miles from Troy, MI)
- 17 hours ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative (Remote Position)
- Livonia, MI (19 miles from Troy, MI)
- 1 day ago
- Livonia, MI (19 miles from Troy, MI)
- 1 day ago
Strong customer service orientation....
Remote WorkCustomer Care Representative I
- Dearborn, MI (20 miles from Troy, MI)
- 1 day ago
- Dearborn, MI (20 miles from Troy, MI)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative - Patient Registration
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
- Warren, MI (10 miles from Troy, MI)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Claims Customer Care Representative
- Farmington Hills, MI (14 miles from Troy, MI)
- 2 days ago
- Farmington Hills, MI (14 miles from Troy, MI)
- 2 days ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Retail Customer Service Associate
- West Bloomfield, MI (12 miles from Troy, MI)
- 2 days ago
- West Bloomfield, MI (12 miles from Troy, MI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Dearborn, MI (20 miles from Troy, MI)
- 3 days ago
- Dearborn, MI (20 miles from Troy, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Manufacturing
- Fraser, MI (11 miles from Troy, MI)
- 3 days ago
- Fraser, MI (11 miles from Troy, MI)
- 3 days ago
The Customer Service Representative (CSR) is a key liaison between our fastener manufacturing operations and our Tier-1 customers....
Demographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Troy, MI
Highest Education Level
Customer Services in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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