Customer Service Jobs in Trenton, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs
Saturn Printing

Customer Service Representative / Estimator

Are you a detail-oriented individual with a passion for providing exceptional customer service?...

Customer Service Representative - PT

  • Detroit, MI (17 miles from Trenton, MI)
  • 11 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 11 days ago

service....

Customer Service Representative - FT

  • Detroit, MI (17 miles from Trenton, MI)
  • 17 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 17 days ago

service....

Delivery Station Customer Service Associate, DSL

  • Canton, MI (19 miles from Trenton, MI)
  • 7 hours ago
  • Canton, MI (19 miles from Trenton, MI)
  • 7 hours ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Representative - Home Health Care - 40 Hours - Detroit

  • Detroit, MI (17 miles from Trenton, MI)
  • 19 hours ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 19 hours ago

CERTIFICATIONS/LICENSURES REQUIRED: None Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy Must practice the customer...

Customer Service Associate

  • Taylor, MI (7 miles from Trenton, MI)
  • 1 day ago
  • Taylor, MI (7 miles from Trenton, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Detroit, MI (17 miles from Trenton, MI)
  • 2 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 2 days ago

Skills Customer service, Customer support, order entry, data entry, oracle, erp system Top Skills Details Customer service, Customer support, order entry, data entry Additional Skills & Qualifications...

Remote Work

Customer Assistance Representative Full Time

  • Detroit, MI (17 miles from Trenton, MI)
  • 2 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 2 days ago

Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment...

Customer Service Associate - Temporary

  • Taylor, MI (7 miles from Trenton, MI)
  • 4 days ago
  • Taylor, MI (7 miles from Trenton, MI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Customer Service Representative - Facility Maintenance Services

  • Detroit, MI (17 miles from Trenton, MI)
  • 4 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 4 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Detroit, MI (17 miles from Trenton, MI)
  • 4 days ago
  • Detroit, MI (17 miles from Trenton, MI)
  • 4 days ago

Document and process customer service calls received by way of voice mail....

Remote Work

Customer Service Associate

  • Taylor, MI (7 miles from Trenton, MI)
  • 5 days ago
  • Taylor, MI (7 miles from Trenton, MI)
  • 5 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Service Representative (Service)- Detroit

  • Livonia, MI (18 miles from Trenton, MI)
  • 5 days ago
  • Livonia, MI (18 miles from Trenton, MI)
  • 5 days ago

May train others in office and customer service processes. May create purchase orders, process payments or process receipts....

Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd

  • Westland, MI (16 miles from Trenton, MI)
  • 6 days ago
  • Westland, MI (16 miles from Trenton, MI)
  • 6 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative, Full or Part Time

  • Ypsilanti, MI (21 miles from Trenton, MI)
  • 6 days ago
  • Ypsilanti, MI (21 miles from Trenton, MI)
  • 6 days ago

Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Trenton, MI

Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.


Local
National
42,447
800
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Trenton, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trenton, MI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trenton, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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