Customer Service Jobs in Trenton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Ypsilanti, MI (21 miles from Trenton, MI)
- 11 hours ago
- Ypsilanti, MI (21 miles from Trenton, MI)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Ypsilanti, MI (21 miles from Trenton, MI)
- 11 hours ago
- Ypsilanti, MI (21 miles from Trenton, MI)
- 11 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Part Time Customer Service Associate
- Detroit, MI (17 miles from Trenton, MI)
- 12 hours ago
- Detroit, MI (17 miles from Trenton, MI)
- 12 hours ago
Part Time Customer Service Associate Wage: $16.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Customer Service Associate - Temporary
- Lincoln Park, MI (8 miles from Trenton, MI)
- 1 day ago
- Lincoln Park, MI (8 miles from Trenton, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
- Taylor, MI (7 miles from Trenton, MI)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Airport Customer Service Agent - DTW
- Detroit, MI (17 miles from Trenton, MI)
- 1 day ago
- Detroit, MI (17 miles from Trenton, MI)
- 1 day ago
General information Job Title Airport Customer Service Agent - DTW Date Wednesday, June 11, 2025 Entity Unifi Aviation, LLC State Michigan City Detroit Base Pay Rate: $ 15.00 Full/Part Time Part Time...
Airport Customer Service Agent - DTW (Spirit)
- Detroit, MI (17 miles from Trenton, MI)
- 1 day ago
- Detroit, MI (17 miles from Trenton, MI)
- 1 day ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Plymouth, MI (23 miles from Trenton, MI)
- 2 days ago
- Plymouth, MI (23 miles from Trenton, MI)
- 2 days ago
Department Profile The customer service department is a group of self-motivated professionals working to meet customer needs by providing support and feedback....
Customer Service Representative
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
Customer Service Representative Better Hearing Centers - NH Detroit, Michigan 2 days ago Quick Job type Full-time Quick Job description Customer Service Representative are responsible for interacting...
Customer Service Representative II
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
- Detroit, MI (17 miles from Trenton, MI)
- 4 days ago
Customer Service Representative II CrossFire Group Detroit, MI, US 1 day ago Quick Job type Permanent Quick Job description Customer Service Representative II (Hybrid - Detroit, MI) Pay Rate : $19 /...
- Garden City, MI (15 miles from Trenton, MI)
- 4 days ago
- Garden City, MI (15 miles from Trenton, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Taylor, MI (7 miles from Trenton, MI)
- 4 days ago
- Taylor, MI (7 miles from Trenton, MI)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (20 miles from Trenton, MI)
- 5 days ago
- Highland Park, MI (20 miles from Trenton, MI)
- 5 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Dearborn, MI (12 miles from Trenton, MI)
- 6 days ago
- Dearborn, MI (12 miles from Trenton, MI)
- 6 days ago
The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics....
Demographic Data for Trenton, MI
Moving to Trenton, MI? Find some basic demographic data about Trenton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Trenton, MI
Highest Education Level
Customer Services in Trenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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