Customer Service Jobs in Sterling Heights, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (20 miles from Sterling Heights, MI)
- 14 days ago
- Saturn Printing
- Livonia, MI (20 miles from Sterling Heights, MI)
- 14 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative
- Macomb, MI (10 miles from Sterling Heights, MI)
- moments ago
- Macomb, MI (10 miles from Sterling Heights, MI)
- moments ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Pharmacy Customer Service Associate
- Saint Clair Shores, MI (11 miles from Sterling Heights, MI)
- 2 hours ago
- Saint Clair Shores, MI (11 miles from Sterling Heights, MI)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Office Assistant / Customer Service Representative
- Wixom, MI (24 miles from Sterling Heights, MI)
- 1 day ago
- Wixom, MI (24 miles from Sterling Heights, MI)
- 1 day ago
The Company: We have partnered with a world-leading engineered surfaces company. The Company manufactures and distributes High-Pressure Laminate, Quartz, Solid Surface, Coordinated TFL and...
Retail Customer Service supervisor
- Lake Angelus, MI (12 miles from Sterling Heights, MI)
- 1 day ago
- Lake Angelus, MI (12 miles from Sterling Heights, MI)
- 1 day ago
Role models outstanding customer service....
Customer Service Representative- Medical
- Inkster, MI (22 miles from Sterling Heights, MI)
- 2 days ago
- Inkster, MI (22 miles from Sterling Heights, MI)
- 2 days ago
Purpose: The Customer Service Representative (CSR) is responsible for a variety of office tasks necessary to provide medical services at WWFHC....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
- Detroit, MI (15 miles from Sterling Heights, MI)
- 2 days ago
Description Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will...
Customer Service Representative
- Melvindale, MI (20 miles from Sterling Heights, MI)
- 2 days ago
- Melvindale, MI (20 miles from Sterling Heights, MI)
- 2 days ago
We're seeking a Customer Service Representative to work in Melvindale, MI. Sound good? Take a closer look below....
Customer Service Representative
- Melvindale, MI (20 miles from Sterling Heights, MI)
- 2 days ago
- Melvindale, MI (20 miles from Sterling Heights, MI)
- 2 days ago
Apply to be a Customer Service Representative today! 9870375...
- Clinton Twp, MI (7 miles from Sterling Heights, MI)
- 2 days ago
- Clinton Twp, MI (7 miles from Sterling Heights, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dearborn, MI (18 miles from Sterling Heights, MI)
- 2 days ago
- Dearborn, MI (18 miles from Sterling Heights, MI)
- 2 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (7 miles from Sterling Heights, MI)
- 2 days ago
- Birmingham, MI (7 miles from Sterling Heights, MI)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Care Representative - Regional Omnichannel
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Care Representative - Omnichannel
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
- Southfield, MI (12 miles from Sterling Heights, MI)
- 3 days ago
EDUCATION and EXPERIENCE: High school diploma or the equivalent required Minimum of one year of customer service experience required Minimum of one year of MSC customer service experience preferred...
Demographic Data for Sterling Heights, MI
Moving to Sterling Heights, MI? Find some basic demographic data about Sterling Heights, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sterling Heights, MI
Highest Education Level
Customer Services in Sterling Heights, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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