Customer Service Jobs in Spring Lake, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Holland, MI (20 miles from Spring Lake, MI)
- 4 hours ago
- Holland, MI (20 miles from Spring Lake, MI)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...
Customer Service Representative - Work From Home
- Holland, MI (20 miles from Spring Lake, MI)
- 1 day ago
- Holland, MI (20 miles from Spring Lake, MI)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Norton Shores, MI (8 miles from Spring Lake, MI)
- 4 days ago
- Norton Shores, MI (8 miles from Spring Lake, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Wyoming, MI (24 miles from Spring Lake, MI)
- 9 days ago
- Wyoming, MI (24 miles from Spring Lake, MI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Coopersville, MI (12 miles from Spring Lake, MI)
- 19 days ago
- Coopersville, MI (12 miles from Spring Lake, MI)
- 19 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
- Wyoming, MI (24 miles from Spring Lake, MI)
- 19 days ago
- Wyoming, MI (24 miles from Spring Lake, MI)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time
- Muskegon, MI (11 miles from Spring Lake, MI)
- 22 days ago
- Muskegon, MI (11 miles from Spring Lake, MI)
- 22 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate - Temporary
- Whitehall, MI (22 miles from Spring Lake, MI)
- 26 days ago
- Whitehall, MI (22 miles from Spring Lake, MI)
- 26 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Holland, MI (20 miles from Spring Lake, MI)
- 27 days ago
- Holland, MI (20 miles from Spring Lake, MI)
- 27 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative
- Holland, MI (20 miles from Spring Lake, MI)
- 27 days ago
- Holland, MI (20 miles from Spring Lake, MI)
- 27 days ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Location: Holland, MI JOB DESCRIPTION: Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM -...
Customer Service Representative
- Norton Shores, MI (8 miles from Spring Lake, MI)
- 30+ days ago
- Norton Shores, MI (8 miles from Spring Lake, MI)
- 30+ days ago
This Customer Service Representative will report to our Customer Service Manager and is an on-site role....
Customer Service Representative
- Muskegon, MI (11 miles from Spring Lake, MI)
- 30+ days ago
- Muskegon, MI (11 miles from Spring Lake, MI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Muskegon, MI (11 miles from Spring Lake, MI)
- 30+ days ago
- Muskegon, MI (11 miles from Spring Lake, MI)
- 30+ days ago
Serve as primary customer service contact for key accounts Perform data entry for incoming orders. Route copies of sales orders. Review sales orders for compliance & accuracy to AS9100 standards....
Customer Service Associate Part Time with Deli Overnight
- Nunica, MI (6 miles from Spring Lake, MI)
- 30+ days ago
- Nunica, MI (6 miles from Spring Lake, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Sales & Customer Service Associate
- Grandville, MI (24 miles from Spring Lake, MI)
- 60+ days ago
- Grandville, MI (24 miles from Spring Lake, MI)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Spring Lake, MI
Moving to Spring Lake, MI? Find some basic demographic data about Spring Lake, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Spring Lake, MI
Highest Education Level
Customer Services in Spring Lake, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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