Customer Service Jobs in South Lyon, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Associate - Temporary

  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 10 hours ago
  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Ypsilanti, MI (16 miles from South Lyon, MI)
  • 10 hours ago
  • Ypsilanti, MI (16 miles from South Lyon, MI)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 10 hours ago
  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Ypsilanti, MI (16 miles from South Lyon, MI)
  • 11 hours ago
  • Ypsilanti, MI (16 miles from South Lyon, MI)
  • 11 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...

Customer Service Representative (Contract)

  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 15 hours ago
  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 15 hours ago

**Skills / Qualifications** + HS Diploma or Equivalent + Approximately three years of Customer Service experience....

Customer Relations Specialist - UIF

  • Southfield, MI (19 miles from South Lyon, MI)
  • 1 day ago
  • Southfield, MI (19 miles from South Lyon, MI)
  • 1 day ago

Knowledge of customer service practices & principles Excellent data entry & typing skills....

Pharmacy Customer Service Associate

  • Taylor, MI (24 miles from South Lyon, MI)
  • 1 day ago
  • Taylor, MI (24 miles from South Lyon, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Waterford, MI (19 miles from South Lyon, MI)
  • 1 day ago
  • Waterford, MI (19 miles from South Lyon, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - UniFirst

  • Taylor, MI (24 miles from South Lyon, MI)
  • 1 day ago
  • Taylor, MI (24 miles from South Lyon, MI)
  • 1 day ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Plymouth, MI (7 miles from South Lyon, MI)
  • 2 days ago
  • Plymouth, MI (7 miles from South Lyon, MI)
  • 2 days ago

Department Profile The customer service department is a group of self-motivated professionals working to meet customer needs by providing support and feedback....

Customer Service Representative - Work From Home

  • Howell, MI (16 miles from South Lyon, MI)
  • 4 days ago
  • Howell, MI (16 miles from South Lyon, MI)
  • 4 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Retail Customer Service Associate

  • Taylor, MI (24 miles from South Lyon, MI)
  • 4 days ago
  • Taylor, MI (24 miles from South Lyon, MI)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Holly, MI (24 miles from South Lyon, MI)
  • 6 days ago
  • Holly, MI (24 miles from South Lyon, MI)
  • 6 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (On-Site 2nd Shift)

  • Birmingham, MI (23 miles from South Lyon, MI)
  • 6 days ago
  • Birmingham, MI (23 miles from South Lyon, MI)
  • 6 days ago

Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....

Customer Service Associate - Customer Service Center

  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 7 days ago
  • Ann Arbor, MI (15 miles from South Lyon, MI)
  • 7 days ago

Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...

Demographic Data for South Lyon, MI

Moving to South Lyon, MI? Find some basic demographic data about South Lyon, MI below.


Local
National
36,858
606
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in South Lyon, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Lyon, MI offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Lyon, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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