Customer Service Jobs in Six Lakes, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Mount Pleasant, MI (23 miles from Six Lakes, MI)
- 2 days ago
- Mount Pleasant, MI (23 miles from Six Lakes, MI)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4850 Encore Blvd, Mount Pleasant...
Customer Service Representative
- Mecosta, MI (15 miles from Six Lakes, MI)
- 6 days ago
- Mecosta, MI (15 miles from Six Lakes, MI)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Greenville, MI (15 miles from Six Lakes, MI)
- 20 days ago
- Greenville, MI (15 miles from Six Lakes, MI)
- 20 days ago
Adhere to the Customer Service order processing guidelines. Respond and Assist customers with customer service inquiries promptly. Deal with customers via emails, over the phone....
Customer Service Associate Part Time
- Carson City, MI (22 miles from Six Lakes, MI)
- 22 days ago
- Carson City, MI (22 miles from Six Lakes, MI)
- 22 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Part Time 3rd Shift
- Sheridan, MI (15 miles from Six Lakes, MI)
- 29 days ago
- Sheridan, MI (15 miles from Six Lakes, MI)
- 29 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Part Time Overnight
- Weidman, MI (20 miles from Six Lakes, MI)
- 30+ days ago
- Weidman, MI (20 miles from Six Lakes, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Demographic Data for Six Lakes, MI
Moving to Six Lakes, MI? Find some basic demographic data about Six Lakes, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Six Lakes, MI
Highest Education Level
Customer Services in Six Lakes, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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