Customer Service Jobs in Shelbyville, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Kentwood, MI (19 miles from Shelbyville, MI)
- 15 hours ago
- Kentwood, MI (19 miles from Shelbyville, MI)
- 15 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients with the next step...
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
There are three (3) classifications or levels of the Customer Service Representative/Specialist position....
Pharmacy Customer Service Associate
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
- Wyoming, MI (22 miles from Shelbyville, MI)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Retail Customer Service Cashier
- Bedford, MI (22 miles from Shelbyville, MI)
- 3 days ago
- Bedford, MI (22 miles from Shelbyville, MI)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 5 days ago
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 5 days ago
Customer Service Representative** **Location:** Kalamazoo, Michigan **About Our Client:** Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence...
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 5 days ago
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 5 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Byron Center, MI (15 miles from Shelbyville, MI)
- 9 days ago
- Byron Center, MI (15 miles from Shelbyville, MI)
- 9 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
Customer Care Representative Hybrid Caledonia FWS
- Caledonia, MI (13 miles from Shelbyville, MI)
- 11 days ago
- Caledonia, MI (13 miles from Shelbyville, MI)
- 11 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative
- Kentwood, MI (19 miles from Shelbyville, MI)
- 14 days ago
- Kentwood, MI (19 miles from Shelbyville, MI)
- 14 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 20 days ago
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 20 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Airport Customer Service Agent (Delta)-AZO
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 30+ days ago
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 30+ days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Retail Customer Service Associate
- Kentwood, MI (19 miles from Shelbyville, MI)
- 30+ days ago
- Kentwood, MI (19 miles from Shelbyville, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4326 28Th St Se, Kentwood, MI 49512...
Customer Service Representative
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 30+ days ago
- Kalamazoo, MI (22 miles from Shelbyville, MI)
- 30+ days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Richland, MI (16 miles from Shelbyville, MI)
- 30+ days ago
- Richland, MI (16 miles from Shelbyville, MI)
- 30+ days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Shelbyville, MI
Moving to Shelbyville, MI? Find some basic demographic data about Shelbyville, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shelbyville, MI
Highest Education Level
Customer Services in Shelbyville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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