Customer Service Jobs in Shelby Township, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Macomb, MI (4 miles from Shelby Township, MI)
- 2 hours ago
- Macomb, MI (4 miles from Shelby Township, MI)
- 2 hours ago
Education and/or Experience + High school diploma or general education degree (GED). + 6 months of relevant customer service experience preferred....
Pharmacy Customer Service Associate
- Saint Clair Shores, MI (15 miles from Shelby Township, MI)
- 4 hours ago
- Saint Clair Shores, MI (15 miles from Shelby Township, MI)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service supervisor
- Lake Angelus, MI (13 miles from Shelby Township, MI)
- 1 day ago
- Lake Angelus, MI (13 miles from Shelby Township, MI)
- 1 day ago
Role models outstanding customer service....
Part-Time Customer Success Representative (TEMPORARY ADMINISTRATIVE SPECIAL SERVICES)
- Detroit, MI (22 miles from Shelby Township, MI)
- 2 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 2 days ago
Description Success Team Representative (Call Center Only) Are you a charismatic, friendly, problem-solving team player? If so, we have an ideal position for you within our Call Center. You will...
- Clinton Twp, MI (9 miles from Shelby Township, MI)
- 2 days ago
- Clinton Twp, MI (9 miles from Shelby Township, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Birmingham, MI (13 miles from Shelby Township, MI)
- 2 days ago
- Birmingham, MI (13 miles from Shelby Township, MI)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Care Representative - Regional Omnichannel
- Southfield, MI (19 miles from Shelby Township, MI)
- 3 days ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 3 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Retail Customer Service Cashier
- Capac, MI (24 miles from Shelby Township, MI)
- 3 days ago
- Capac, MI (24 miles from Shelby Township, MI)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Southfield, MI (19 miles from Shelby Township, MI)
- 4 days ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 4 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Care Representative - Omnichannel
- Southfield, MI (19 miles from Shelby Township, MI)
- 4 days ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 4 days ago
EDUCATION and EXPERIENCE: High school diploma or the equivalent required Minimum of one year of customer service experience required Minimum of one year of MSC customer service experience preferred...
Customer Service Representative (CSR) Tier-1 Accounts
- Fraser, MI (9 miles from Shelby Township, MI)
- 4 days ago
- Fraser, MI (9 miles from Shelby Township, MI)
- 4 days ago
The Customer Service Representative (CSR) is a key liaison between our fastener manufacturing operations and our Tier-1 customers....
Customer Service Representative, Full or Part Time
- Shelby Twp, MI
- 4 days ago
- Shelby Twp, MI
- 4 days ago
Store 4706314: 8069 22 Mile Rd, Shelby Twp, Michigan 48317 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Detroit, MI (22 miles from Shelby Township, MI)
- 4 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 4 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative - Patient Registration
- Warren, MI (10 miles from Shelby Township, MI)
- 5 days ago
- Warren, MI (10 miles from Shelby Township, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (10 miles from Shelby Township, MI)
- 5 days ago
- Warren, MI (10 miles from Shelby Township, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Shelby Township, MI
Moving to Shelby Township, MI? Find some basic demographic data about Shelby Township, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shelby Township, MI
Highest Education Level
Customer Services in Shelby Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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