Customer Service Jobs in Shelby Township, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Detroit, MI (22 miles from Shelby Township, MI)
- 9 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 9 days ago
service....
Healthcare Customer Service Representative - Remote
- Detroit, MI (22 miles from Shelby Township, MI)
- 11 hours ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 11 hours ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Agent Full Time
- Detroit, MI (22 miles from Shelby Township, MI)
- 14 hours ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 14 hours ago
Inquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....
Customer Service Representative
- Detroit, MI (22 miles from Shelby Township, MI)
- 1 day ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 1 day ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (13 miles from Shelby Township, MI)
- 1 day ago
- Birmingham, MI (13 miles from Shelby Township, MI)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Client Service Representative Southfield, MI 10am-7pm ET
- Southfield, MI (19 miles from Shelby Township, MI)
- 1 day ago
- Southfield, MI (19 miles from Shelby Township, MI)
- 1 day ago
. + Carry out standard customer service activities and handle customer inquiries relating to account activity. + Assisting callers with technical questions regarding online access. + Conduct data entry...
Customer Service Representative
- Farmington Hills, MI (23 miles from Shelby Township, MI)
- 1 day ago
- Farmington Hills, MI (23 miles from Shelby Township, MI)
- 1 day ago
service, marketing, and sales techniques to support EV owners and prospective EV owners....
Remote WorkCustomer Service Representative - PT
- Detroit, MI (22 miles from Shelby Township, MI)
- 2 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 2 days ago
service....
Freight Forwarding Operations & Customer Service Agent
- Lake Angelus, MI (13 miles from Shelby Township, MI)
- 2 days ago
- Lake Angelus, MI (13 miles from Shelby Township, MI)
- 2 days ago
service Freight Forwarding experience is mandatory About the Role How you will contribute -Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are...
Retail customer service Supervisor Retail customer service Supervisor
- Auburn Hills, MI (15 miles from Shelby Township, MI)
- 2 days ago
- Auburn Hills, MI (15 miles from Shelby Township, MI)
- 2 days ago
Role models outstanding customer service....
Freight Forwarding Operations & Customer Service Agent
- Auburn Hills, MI (15 miles from Shelby Township, MI)
- 2 days ago
- Auburn Hills, MI (15 miles from Shelby Township, MI)
- 2 days ago
service Freight Forwarding experience is mandatory About the Role How you will contribute Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are...
- Farmington Hills, MI (23 miles from Shelby Township, MI)
- 2 days ago
- Farmington Hills, MI (23 miles from Shelby Township, MI)
- 2 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkLicensed Customer Service Representative - Detroit, MI
- Detroit, MI (22 miles from Shelby Township, MI)
- 3 days ago
- Detroit, MI (22 miles from Shelby Township, MI)
- 3 days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative - Somerset Collection
- Troy, MI (8 miles from Shelby Township, MI)
- 4 days ago
- Troy, MI (8 miles from Shelby Township, MI)
- 4 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Rental Car Customer Service Associate Full Time Immediate Start Hands-On Role Paid Training
- Pleasant Ridge, MI (15 miles from Shelby Township, MI)
- 4 days ago
- Pleasant Ridge, MI (15 miles from Shelby Township, MI)
- 4 days ago
service....
Demographic Data for Shelby Township, MI
Moving to Shelby Township, MI? Find some basic demographic data about Shelby Township, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shelby Township, MI
Highest Education Level
Customer Services in Shelby Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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