Customer Service Jobs in Saugatuck, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Holland, MI (9 miles from Saugatuck, MI)
- 1 day ago
- Holland, MI (9 miles from Saugatuck, MI)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Grand Junction, MI (18 miles from Saugatuck, MI)
- 3 days ago
- Grand Junction, MI (18 miles from Saugatuck, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Allegan, MI (18 miles from Saugatuck, MI)
- 10 days ago
- Allegan, MI (18 miles from Saugatuck, MI)
- 10 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Retail Customer Service Cashier
- Holland, MI (9 miles from Saugatuck, MI)
- 26 days ago
- Holland, MI (9 miles from Saugatuck, MI)
- 26 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative
- Holland, MI (9 miles from Saugatuck, MI)
- 26 days ago
- Holland, MI (9 miles from Saugatuck, MI)
- 26 days ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Location: Holland, MI JOB DESCRIPTION: Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM -...
- Byron Center, MI (24 miles from Saugatuck, MI)
- 27 days ago
- Byron Center, MI (24 miles from Saugatuck, MI)
- 27 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
Pharmacy Customer Service Associate
- Holland, MI (9 miles from Saugatuck, MI)
- 30+ days ago
- Holland, MI (9 miles from Saugatuck, MI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Holland, MI (13 miles from Saugatuck, MI)
- 60+ days ago
- Holland, MI (13 miles from Saugatuck, MI)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Part Time
- Holland, MI (9 miles from Saugatuck, MI)
- 60+ days ago
- Holland, MI (9 miles from Saugatuck, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Part Time
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Full Time
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
- South Haven, MI (16 miles from Saugatuck, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (Part-Time)
- Byron Center, MI (24 miles from Saugatuck, MI)
- 90+ days ago
- Byron Center, MI (24 miles from Saugatuck, MI)
- 90+ days ago
Overview Position Available: Monday - Friday | 10:00 AM - 3:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Demographic Data for Saugatuck, MI
Moving to Saugatuck, MI? Find some basic demographic data about Saugatuck, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Saugatuck, MI
Highest Education Level
Customer Services in Saugatuck, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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