Customer Service Jobs in Roseville, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Technical Product Customer Service Representative (Remote)
- Auburn Hills, MI (20 miles from Roseville, MI)
- 17 hours ago
- Auburn Hills, MI (20 miles from Roseville, MI)
- 17 hours ago
Job Title: Technical Product Customer Service Representative (Remote) Job Description The Technical Product Customer Service Representative Service Representative (Remote) works from home and engages...
Remote WorkPharmacy Customer Service Associate
- Lake Orion, MI (22 miles from Roseville, MI)
- 18 hours ago
- Lake Orion, MI (22 miles from Roseville, MI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clinton Twp, MI (3 miles from Roseville, MI)
- 18 hours ago
- Clinton Twp, MI (3 miles from Roseville, MI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - FT
- Detroit, MI (12 miles from Roseville, MI)
- 19 hours ago
- Detroit, MI (12 miles from Roseville, MI)
- 19 hours ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
Licensed Customer Service Representative - Allen Park, MI
- Allen Park, MI (22 miles from Roseville, MI)
- 1 day ago
- Allen Park, MI (22 miles from Roseville, MI)
- 1 day ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Healthcare Customer Service Representative - Remote
- Detroit, MI (12 miles from Roseville, MI)
- 1 day ago
- Detroit, MI (12 miles from Roseville, MI)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Agent Full Time
- Detroit, MI (12 miles from Roseville, MI)
- 2 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 2 days ago
Inquire about level of customer service and document any concerns. Accurately check vehicle for damage. Assist in keeping lot organized for ease of access and traffic flow....
Customer Service Representative
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
- Detroit, MI (12 miles from Roseville, MI)
- 3 days ago
Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (14 miles from Roseville, MI)
- 3 days ago
- Birmingham, MI (14 miles from Roseville, MI)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Farmington Hills, MI (24 miles from Roseville, MI)
- 3 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 3 days ago
service, marketing, and sales techniques to support EV owners and prospective EV owners....
Remote WorkFreight Forwarding Operations & Customer Service Agent
- Lake Angelus, MI (20 miles from Roseville, MI)
- 4 days ago
- Lake Angelus, MI (20 miles from Roseville, MI)
- 4 days ago
service Freight Forwarding experience is mandatory About the Role How you will contribute -Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are...
Retail customer service Supervisor Retail customer service Supervisor
- Auburn Hills, MI (20 miles from Roseville, MI)
- 4 days ago
- Auburn Hills, MI (20 miles from Roseville, MI)
- 4 days ago
Role models outstanding customer service....
Freight Forwarding Operations & Customer Service Agent
- Auburn Hills, MI (20 miles from Roseville, MI)
- 4 days ago
- Auburn Hills, MI (20 miles from Roseville, MI)
- 4 days ago
service Freight Forwarding experience is mandatory About the Role How you will contribute Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are...
- Farmington Hills, MI (24 miles from Roseville, MI)
- 4 days ago
- Farmington Hills, MI (24 miles from Roseville, MI)
- 4 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkCustomer Service Representative - Somerset Collection
- Troy, MI (12 miles from Roseville, MI)
- 5 days ago
- Troy, MI (12 miles from Roseville, MI)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for Roseville, MI
Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Roseville, MI
Highest Education Level
Customer Services in Roseville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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