Customer Service Jobs in Roseville, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 80 Jobs
Saturn Printing

Customer Service Representative / Estimator

Are you a detail-oriented individual with a passion for providing exceptional customer service?...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Pontiac, MI (21 miles from Roseville, MI)
  • 2 hours ago
  • Pontiac, MI (21 miles from Roseville, MI)
  • 2 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative Tier 1 Automotive

  • Fraser, MI (2 miles from Roseville, MI)
  • 6 hours ago
  • Fraser, MI (2 miles from Roseville, MI)
  • 6 hours ago

The Customer Service Representative (CSR) is a key liaison between our fastener manufacturing operations and our Tier-1 customers....

Customer Service Representative-I (Medical Billing Call Center Customer Service Representative) - PFS (Remote)

  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 11 hours ago
  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 11 hours ago

This position reports to the Supervisor PFS Customer Service....

Remote Work

Experienced Customer Service Associate

  • Dearborn, MI (18 miles from Roseville, MI)
  • 11 hours ago
  • Dearborn, MI (18 miles from Roseville, MI)
  • 11 hours ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative-I (Medical Billing Call Center Customer Service Representative - West Region) - PFS (Remote)

  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 11 hours ago
  • Farmington Hills, MI (24 miles from Roseville, MI)
  • 11 hours ago

This position reports to the Supervisor PFS Customer Service....

Remote Work

Customer Service Representative

  • Detroit, MI (12 miles from Roseville, MI)
  • 1 day ago
  • Detroit, MI (12 miles from Roseville, MI)
  • 1 day ago

We believe our customer service representatives are the heart of our business....

Retail Service Representative (Order Processing)- Livonia

  • Livonia, MI (24 miles from Roseville, MI)
  • 1 day ago
  • Livonia, MI (24 miles from Roseville, MI)
  • 1 day ago

The Ordering Retail Service Representative will focus on providing customer service for delivery partners and customers....

Experienced Client Service Representative

  • Saint Clair Shores, MI (3 miles from Roseville, MI)
  • 1 day ago
  • Saint Clair Shores, MI (3 miles from Roseville, MI)
  • 1 day ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Customer Service Representative

  • Auburn Hills, MI (20 miles from Roseville, MI)
  • 1 day ago
  • Auburn Hills, MI (20 miles from Roseville, MI)
  • 1 day ago

Customer Service Department Hours:** 7AM-8PM; Monday -- Friday (2 shifts 7am-330pm, 1130am-8pm, 1/2hr lunch) **Pay:** $21.20 Hourly **Customer Service Representative Description:** Provide customer...

Pharmacy Customer Service Associate

  • Wyandotte, MI (23 miles from Roseville, MI)
  • 1 day ago
  • Wyandotte, MI (23 miles from Roseville, MI)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate - Temporary

  • Lincoln Park, MI (22 miles from Roseville, MI)
  • 1 day ago
  • Lincoln Park, MI (22 miles from Roseville, MI)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative (Teller)

  • Chesterfield, MI (14 miles from Roseville, MI)
  • 1 day ago
  • Chesterfield, MI (14 miles from Roseville, MI)
  • 1 day ago

First State Bank -- Job Description** ** ** **Job Title:** Customer Service Representative **Status** Non-Exempt **Department:** Retail Services **Reports To:** Retail Services **Primary Purpose of...

Customer Service Representative (On-Site 2nd Shift)

  • Troy, MI (12 miles from Roseville, MI)
  • 1 day ago
  • Troy, MI (12 miles from Roseville, MI)
  • 1 day ago

Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....

Customer Service Representative - Cardmember Services

  • Detroit, MI (12 miles from Roseville, MI)
  • 1 day ago
  • Detroit, MI (12 miles from Roseville, MI)
  • 1 day ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Demographic Data for Roseville, MI

Moving to Roseville, MI? Find some basic demographic data about Roseville, MI below.

Local
National
47,789
1,004
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Roseville, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roseville, MI offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roseville, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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