Customer Service Jobs in Rockford, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Comstock Park, MI (9 miles from Rockford, MI)
- 23 hours ago
- Comstock Park, MI (9 miles from Rockford, MI)
- 23 hours ago
Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Pharmacy Customer Service Associate
- Wyoming, MI (22 miles from Rockford, MI)
- 3 days ago
- Wyoming, MI (22 miles from Rockford, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Grand Rapids, MI (14 miles from Rockford, MI)
- 3 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 3 days ago
Customer Service Representative Management Business Solutions, Inc....
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (9 miles from Rockford, MI)
- 4 days ago
- Comstock Park, MI (9 miles from Rockford, MI)
- 4 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative- Walker, MI
- Grand Rapids, MI (14 miles from Rockford, MI)
- 7 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 7 days ago
Job Specifications: Requires knowledge of standard customer service procedures and telephone etiquette. Knowledge of basic computer skills is essential....
Technical Support Customer Service Representative
- Lowell, MI (12 miles from Rockford, MI)
- 9 days ago
- Lowell, MI (12 miles from Rockford, MI)
- 9 days ago
In this hybrid role, you will be the voice of the brand, delivering exceptional customer service and technical support for our consumer product lines....
- Lowell, MI (12 miles from Rockford, MI)
- 11 days ago
- Lowell, MI (12 miles from Rockford, MI)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Greenville, MI (12 miles from Rockford, MI)
- 12 days ago
- Greenville, MI (12 miles from Rockford, MI)
- 12 days ago
Adhere to the Customer Service order processing guidelines. Respond and Assist customers with customer service inquiries promptly. Deal with customers via emails, over the phone....
Part Time Customer Service Associate
- Grand Rapids, MI (14 miles from Rockford, MI)
- 12 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 12 days ago
customer service....
Customer Service Representative
- Coopersville, MI (23 miles from Rockford, MI)
- 13 days ago
- Coopersville, MI (23 miles from Rockford, MI)
- 13 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service Associate Part Time
- Newaygo, MI (23 miles from Rockford, MI)
- 13 days ago
- Newaygo, MI (23 miles from Rockford, MI)
- 13 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
- Kentwood, MI (19 miles from Rockford, MI)
- 13 days ago
- Kentwood, MI (19 miles from Rockford, MI)
- 13 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients with the next step...
Customer Service Representative
- Grand Rapids, MI (14 miles from Rockford, MI)
- 13 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 13 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Associate - Temporary
- Grand Rapids, MI (14 miles from Rockford, MI)
- 14 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Grand Rapids, MI (14 miles from Rockford, MI)
- 18 days ago
- Grand Rapids, MI (14 miles from Rockford, MI)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Rockford, MI
Moving to Rockford, MI? Find some basic demographic data about Rockford, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rockford, MI
Highest Education Level
Customer Services in Rockford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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