Customer Service Jobs in Rochester Hills, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Waterford Township, MI (12 miles from Rochester Hills, MI)
- 5 hours ago
- Waterford Township, MI (12 miles from Rochester Hills, MI)
- 5 hours ago
Customer Service Associate WALGREENS - 3.4 Waterford, MI Job Details $15.00 - $17.50 an hour 15 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...
Pharmacy Customer Service Associate
- Birmingham, MI (13 miles from Rochester Hills, MI)
- 1 day ago
- Birmingham, MI (13 miles from Rochester Hills, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 2 days ago
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 2 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 3 days ago
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 3 days ago
This position reports to the Supervisor PFS Customer Service....
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Customer Service Representative - Full Time - Pharmacy Advantage
- Rochester Hills, MI
- 3 days ago
- Rochester Hills, MI
- 3 days ago
Join Henry Ford Health as a Customer Service Representative here at Pharmacy Advantage GENERAL SUMMARY: Shift: Full Time Day Shift Location: Pharmacy Advantage, Rochester Hills Under general supervision...
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 3 days ago
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 3 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkCustomer Service Representative (Teller)
- Eastpointe, MI (20 miles from Rochester Hills, MI)
- 5 days ago
- Eastpointe, MI (20 miles from Rochester Hills, MI)
- 5 days ago
First State Bank -- Job Description**** ****Job Title:** Customer Service Representative **Status** Non-Exempt**Department:** Retail Services**Reports To:** Retail Services **Primary Purpose of the...
Customer Service Representative
- Troy, MI (8 miles from Rochester Hills, MI)
- 6 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 6 days ago
Service Representative Qualifications: 3+ years customer service preferably in the Industrial sales arena....
Customer Service Representative
- Troy, MI (8 miles from Rochester Hills, MI)
- 8 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 8 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
- Waterford Township, MI (12 miles from Rochester Hills, MI)
- 10 days ago
- Waterford Township, MI (12 miles from Rochester Hills, MI)
- 10 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Sterling Heights, MI (11 miles from Rochester Hills, MI)
- 10 days ago
- Sterling Heights, MI (11 miles from Rochester Hills, MI)
- 10 days ago
in-depth knowledge of company services and will be a fellow team member within the Customer Service Department....
Customer Service Representative - Somerset Collection
- Troy, MI (8 miles from Rochester Hills, MI)
- 11 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 11 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative - Patient Registration
- Madison Heights, MI (15 miles from Rochester Hills, MI)
- 16 days ago
- Madison Heights, MI (15 miles from Rochester Hills, MI)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Warren, MI (16 miles from Rochester Hills, MI)
- 17 days ago
- Warren, MI (16 miles from Rochester Hills, MI)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Utica, MI (8 miles from Rochester Hills, MI)
- 19 days ago
- Utica, MI (8 miles from Rochester Hills, MI)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45600 Utica Park Blvd, Utica, MI...
Demographic Data for Rochester Hills, MI
Moving to Rochester Hills, MI? Find some basic demographic data about Rochester Hills, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rochester Hills, MI
Highest Education Level
Customer Services in Rochester Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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