Customer Service Jobs in Richland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Kalamazoo, MI (8 miles from Richland, MI)
- 22 hours ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 22 hours ago
Customer Service Representative****Location:** Kalamazoo, Michigan**About Our Client:**Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence...
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (8 miles from Richland, MI)
- 1 day ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 1 day ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Portage, MI (13 miles from Richland, MI)
- 2 days ago
- Portage, MI (13 miles from Richland, MI)
- 2 days ago
Whats a typical day as a Customer Service Representative?...
Customer Service Representative
- Portage, MI (13 miles from Richland, MI)
- 2 days ago
- Portage, MI (13 miles from Richland, MI)
- 2 days ago
Whats a typical day as a Customer Service Representative?...
Retail Customer Service Cashier
- Kalamazoo, MI (12 miles from Richland, MI)
- 3 days ago
- Kalamazoo, MI (12 miles from Richland, MI)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor Portage SLP
- Portage, MI (13 miles from Richland, MI)
- 3 days ago
- Portage, MI (13 miles from Richland, MI)
- 3 days ago
Role models outstanding customer service....
Pharmacy Customer Service Associate
- Battle Creek, MI (18 miles from Richland, MI)
- 4 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - HVAC
- Kalamazoo, MI (8 miles from Richland, MI)
- 10 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 10 days ago
We are currently hiring for a Customer Service Representative!...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (13 miles from Richland, MI)
- 14 days ago
- Portage, MI (13 miles from Richland, MI)
- 14 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (8 miles from Richland, MI)
- 15 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 15 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Portage, MI (13 miles from Richland, MI)
- 17 days ago
- Portage, MI (13 miles from Richland, MI)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent (Delta)-AZO
- Kalamazoo, MI (8 miles from Richland, MI)
- 26 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 26 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Kalamazoo, MI (8 miles from Richland, MI)
- 28 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Portage, MI (13 miles from Richland, MI)
- 30+ days ago
- Portage, MI (13 miles from Richland, MI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7021 S Westnedge Ave, Portage, MI...
Customer Service Representative
- Kalamazoo, MI (8 miles from Richland, MI)
- 30+ days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 30+ days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Richland, MI
Moving to Richland, MI? Find some basic demographic data about Richland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Richland, MI
Highest Education Level
Customer Services in Richland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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