Customer Service Jobs in Richland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative
- Mattawan, MI (18 miles from Richland, MI)
- 7 hours ago
- Mattawan, MI (18 miles from Richland, MI)
- 7 hours ago
What We’re Looking For: You love pets and people too Great communicator with a positive, can-do attitude Organized, adaptable, and able to handle busy moments like a boss Experience in customer service...
- Plainwell, MI (9 miles from Richland, MI)
- 13 hours ago
- Plainwell, MI (9 miles from Richland, MI)
- 13 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Healthcare Customer Service Representative - Remote
- Kalamazoo, MI (8 miles from Richland, MI)
- 3 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkRetail Customer Service Supervisor Retail Customer Service Supervisor
- Portage, MI (13 miles from Richland, MI)
- 5 days ago
- Portage, MI (13 miles from Richland, MI)
- 5 days ago
Role models outstanding customer service....
Retail Customer Service Leader Battle Creek Retail Customer Service Leader Battle Creek
- Battle Creek, MI (18 miles from Richland, MI)
- 5 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 5 days ago
Role models outstanding customer service....
Retail Customer Service Cashier
- Bellevue, MI (18 miles from Richland, MI)
- 7 days ago
- Bellevue, MI (18 miles from Richland, MI)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Kalamazoo, MI (8 miles from Richland, MI)
- 7 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Battle Creek, MI (18 miles from Richland, MI)
- 8 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 8 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Retail Customer Service Supervisor
- Portage, MI (13 miles from Richland, MI)
- 12 days ago
- Portage, MI (13 miles from Richland, MI)
- 12 days ago
Role models outstanding customer service....
Customer Service Associate - Temporary
- Kalamazoo, MI (8 miles from Richland, MI)
- 12 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Battle Creek, MI (18 miles from Richland, MI)
- 15 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 15 days ago
glass company in Battle Creek, MI is seeking a Customer Service Representative to support its growing auto glass division....
Customer Service Associate- 24 hours weekly/ Variable Shift- Kalamazoo
- Battle Creek, MI (18 miles from Richland, MI)
- 15 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 15 days ago
Some related Customer Service experience preferred....
Customer Service Representative
- Battle Creek, MI (18 miles from Richland, MI)
- 19 days ago
- Battle Creek, MI (18 miles from Richland, MI)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Plainwell, MI (9 miles from Richland, MI)
- 25 days ago
- Plainwell, MI (9 miles from Richland, MI)
- 25 days ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
Retail Customer Service Supervisor
- Kalamazoo, MI (8 miles from Richland, MI)
- 28 days ago
- Kalamazoo, MI (8 miles from Richland, MI)
- 28 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Richland, MI
Moving to Richland, MI? Find some basic demographic data about Richland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richland, MI
Highest Education Level
Customer Services in Richland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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