Customer Service Jobs in Portland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Part Time
- Saint Johns, MI (20 miles from Portland, MI)
- 6 hours ago
- Saint Johns, MI (20 miles from Portland, MI)
- 6 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
- Lansing, MI (20 miles from Portland, MI)
- 11 hours ago
- Lansing, MI (20 miles from Portland, MI)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hastings, MI (24 miles from Portland, MI)
- 17 hours ago
- Hastings, MI (24 miles from Portland, MI)
- 17 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Remote Customer Service Representative (Michigan residents)
- Lansing, MI (20 miles from Portland, MI)
- 1 day ago
- Lansing, MI (20 miles from Portland, MI)
- 1 day ago
About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...
Remote WorkCustomer Service Representative
- Lansing, MI (20 miles from Portland, MI)
- 2 days ago
- Lansing, MI (20 miles from Portland, MI)
- 2 days ago
What We're Looking For: We are seeking a dynamic and organized Customer Service Representative to drive sales growth while ensuring efficient coordination of our craftsmen....
Pharmacy Customer Service Associate
- Grand Ledge, MI (10 miles from Portland, MI)
- 3 days ago
- Grand Ledge, MI (10 miles from Portland, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Byram Healthcare Customer Service Representative
- Lansing, MI (20 miles from Portland, MI)
- 7 days ago
- Lansing, MI (20 miles from Portland, MI)
- 7 days ago
multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...
Inside Sales Customer Service Representative
- Hastings, MI (24 miles from Portland, MI)
- 8 days ago
- Hastings, MI (24 miles from Portland, MI)
- 8 days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Customer Accounts Advisor - Part-Time
- Lansing, MI (20 miles from Portland, MI)
- 9 days ago
- Lansing, MI (20 miles from Portland, MI)
- 9 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Technical Support Customer Service Representative
- Lowell, MI (23 miles from Portland, MI)
- 11 days ago
- Lowell, MI (23 miles from Portland, MI)
- 11 days ago
In this hybrid role, you will be the voice of the brand, delivering exceptional customer service and technical support for our consumer product lines....
Customer Service Representative
- Lansing, MI (20 miles from Portland, MI)
- 13 days ago
- Lansing, MI (20 miles from Portland, MI)
- 13 days ago
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team....
Customer Service Representative (Part-Time)
- Lansing, MI (20 miles from Portland, MI)
- 15 days ago
- Lansing, MI (20 miles from Portland, MI)
- 15 days ago
Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....
Retail Customer Service Cashier
- Lansing, MI (20 miles from Portland, MI)
- 15 days ago
- Lansing, MI (20 miles from Portland, MI)
- 15 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Lansing, MI (20 miles from Portland, MI)
- 16 days ago
- Lansing, MI (20 miles from Portland, MI)
- 16 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Lansing, MI (20 miles from Portland, MI)
- 20 days ago
- Lansing, MI (20 miles from Portland, MI)
- 20 days ago
Knowledge of HIPAA regulations and medical terminology is a plus Must be detail-oriented, adaptable, and customer-service oriented Skills: Customer Service & Support Technical Troubleshooting Medical...
Demographic Data for Portland, MI
Moving to Portland, MI? Find some basic demographic data about Portland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Portland, MI
Highest Education Level
Customer Services in Portland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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