Customer Service Jobs in Portage, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Role models outstanding customer service....
Customer Service Associate - Temporary
- Kalamazoo, MI (5 miles from Portage, MI)
- 22 hours ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Plainwell, MI (19 miles from Portage, MI)
- 1 day ago
- Plainwell, MI (19 miles from Portage, MI)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Battle Creek, MI (24 miles from Portage, MI)
- 3 days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 3 days ago
glass company in Battle Creek, MI is seeking a Customer Service Representative to support its growing auto glass division....
Customer Service Associate- 24 hours weekly/ Variable Shift- Kalamazoo
- Battle Creek, MI (24 miles from Portage, MI)
- 3 days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 3 days ago
Some related Customer Service experience preferred....
- Three Rivers, MI (15 miles from Portage, MI)
- 4 days ago
- Three Rivers, MI (15 miles from Portage, MI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- PRN-4/Variable Shift
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
Some related Customer Service experience preferred....
Customer Service Associate MS- 24 hours weekly/Variable shift- Kalamazoo
- Kalamazoo, MI (5 miles from Portage, MI)
- 7 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 7 days ago
Some related Customer Service experience preferred....
Customer Service Representative
- Battle Creek, MI (24 miles from Portage, MI)
- 7 days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CUSTOMER SERVICE REPRESENTATIVE IN Portage, MI, USA!...
Customer Service Representative
- Plainwell, MI (19 miles from Portage, MI)
- 13 days ago
- Plainwell, MI (19 miles from Portage, MI)
- 13 days ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
Customer Service Representative
- Battle Creek, MI (24 miles from Portage, MI)
- 14 days ago
- Battle Creek, MI (24 miles from Portage, MI)
- 14 days ago
The Cashier II is key member of the store team primarily responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!...
Retail Customer Service Supervisor
- Kalamazoo, MI (5 miles from Portage, MI)
- 16 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 16 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative, Full or Part Time
- Richland, MI (13 miles from Portage, MI)
- 18 days ago
- Richland, MI (13 miles from Portage, MI)
- 18 days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Veterinary Customer Service Representative
- Kalamazoo, MI (5 miles from Portage, MI)
- 24 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 24 days ago
Do you have a love for animals and a knack for customer service?...
Demographic Data for Portage, MI
Moving to Portage, MI? Find some basic demographic data about Portage, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Portage, MI
Highest Education Level
Customer Services in Portage, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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