Customer Service Jobs in Portage, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Constantine, MI (24 miles from Portage, MI)
- 2 days ago
- Constantine, MI (24 miles from Portage, MI)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Qualifications High School Diploma or Equivalent; additional certification or relevant education is a plus. 2+ years of experience in customer service, sale support, order management, or administrative...
Customer Service Representative
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
Customer Service Representative****Location:** Kalamazoo, Michigan**About Our Client:**Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence...
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 4 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Whats a typical day as a Customer Service Representative?...
- Paw Paw, MI (18 miles from Portage, MI)
- 10 days ago
- Paw Paw, MI (18 miles from Portage, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Kalamazoo, MI (5 miles from Portage, MI)
- 13 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 13 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI
- 17 days ago
- Portage, MI
- 17 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (5 miles from Portage, MI)
- 18 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 18 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent (Delta)-AZO
- Kalamazoo, MI (5 miles from Portage, MI)
- 29 days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 29 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7021 S Westnedge Ave, Portage, MI...
Customer Service Representative
- Kalamazoo, MI (5 miles from Portage, MI)
- 30+ days ago
- Kalamazoo, MI (5 miles from Portage, MI)
- 30+ days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Richland, MI (13 miles from Portage, MI)
- 30+ days ago
- Richland, MI (13 miles from Portage, MI)
- 30+ days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative - Patient Registration
- Plainwell, MI (19 miles from Portage, MI)
- 30+ days ago
- Plainwell, MI (19 miles from Portage, MI)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Portage, MI
Moving to Portage, MI? Find some basic demographic data about Portage, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Portage, MI
Highest Education Level
Customer Services in Portage, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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