Customer Service Jobs in Plainwell, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Bedford, MI (18 miles from Plainwell, MI)
- 16 days ago
- Bedford, MI (18 miles from Plainwell, MI)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Acquisition Customer Service Associate Full Time
- Mattawan, MI (18 miles from Plainwell, MI)
- 15 hours ago
- Mattawan, MI (18 miles from Plainwell, MI)
- 15 hours ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Byron Center, MI (23 miles from Plainwell, MI)
- 2 days ago
- Byron Center, MI (23 miles from Plainwell, MI)
- 2 days ago
**Heres what youll need:** + High School Diploma (required) or GED. + One year in sales, customer service, retail or wholesale experience strongly preferred. + Microsoft office skills: must be highly...
Customer Service Representative - Kalamazoo, MI
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 4 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 4 days ago
Our Customer Service Representatives build as many reports as they do relationships with our customers and sales reps around the state! Eat. Sleep. Greet....
Retail Customer Service Specialist
- Portage, MI (19 miles from Plainwell, MI)
- 4 days ago
- Portage, MI (19 miles from Plainwell, MI)
- 4 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Allegan, MI (14 miles from Plainwell, MI)
- 5 days ago
- Allegan, MI (14 miles from Plainwell, MI)
- 5 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Inside Sales Customer Service Representative
- Hastings, MI (17 miles from Plainwell, MI)
- 6 days ago
- Hastings, MI (17 miles from Plainwell, MI)
- 6 days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Lead Customer Service Representative, Full or Part Time
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 18 days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 18 days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Byron Center, MI (23 miles from Plainwell, MI)
- 22 days ago
- Byron Center, MI (23 miles from Plainwell, MI)
- 22 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (19 miles from Plainwell, MI)
- 30+ days ago
- Portage, MI (19 miles from Plainwell, MI)
- 30+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative, Full or Part Time
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 30+ days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 30+ days ago
Store 4706312: 4921 South Sprinkle Rd, Kalamazoo, Michigan 49001 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 45+ days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Portage, MI (19 miles from Plainwell, MI)
- 45+ days ago
- Portage, MI (19 miles from Plainwell, MI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7021 S Westnedge Ave, Portage, MI...
Customer Service Representative
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 45+ days ago
- Kalamazoo, MI (14 miles from Plainwell, MI)
- 45+ days ago
Store 4706205: 4117 Portage St, Kalamazoo, Michigan 49001 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Plainwell, MI
Moving to Plainwell, MI? Find some basic demographic data about Plainwell, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Plainwell, MI
Highest Education Level
Customer Services in Plainwell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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