Customer Service Jobs in Owosso, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hemlock, MI (21 miles from Owosso, MI)
- 15 hours ago
- Hemlock, MI (21 miles from Owosso, MI)
- 15 hours ago
Actively participate in team meetings and contribute to the development of customer service policies and procedures....
Pharmacy Customer Service Associate
- Dewitt, MI (24 miles from Owosso, MI)
- 2 days ago
- Dewitt, MI (24 miles from Owosso, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time
- Saint Johns, MI (18 miles from Owosso, MI)
- 8 days ago
- Saint Johns, MI (18 miles from Owosso, MI)
- 8 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Saint Charles, MI (13 miles from Owosso, MI)
- 8 days ago
- Saint Charles, MI (13 miles from Owosso, MI)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Perry, MI (20 miles from Owosso, MI)
- 11 days ago
- Perry, MI (20 miles from Owosso, MI)
- 11 days ago
The role of Dispensary Associate is more customer service and success than sales....
Customer Service Representative
- Saint Johns, MI (18 miles from Owosso, MI)
- 30+ days ago
- Saint Johns, MI (18 miles from Owosso, MI)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 25 / Hour location_on Saint Johns, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Hemlock, MI (21 miles from Owosso, MI)
- 90+ days ago
- Hemlock, MI (21 miles from Owosso, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Owosso, MI
Moving to Owosso, MI? Find some basic demographic data about Owosso, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Owosso, MI
Highest Education Level
Customer Services in Owosso, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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