Customer Service Jobs in Ovid, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Associate Part Time

  • Lansing, MI (20 miles from Ovid, MI)
  • 12 hours ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 12 hours ago

Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

  • Lansing, MI (20 miles from Ovid, MI)
  • 16 hours ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 16 hours ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Associate

  • Lansing, MI (20 miles from Ovid, MI)
  • 1 day ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Charles, MI (22 miles from Ovid, MI)
  • 1 day ago
  • Saint Charles, MI (22 miles from Ovid, MI)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Remote Customer Service Representative (Michigan residents)

  • Lansing, MI (20 miles from Ovid, MI)
  • 2 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 2 days ago

About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...

Remote Work

Customer Service Representative

  • Lansing, MI (20 miles from Ovid, MI)
  • 3 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 3 days ago

What We're Looking For: We are seeking a dynamic and organized Customer Service Representative to drive sales growth while ensuring efficient coordination of our craftsmen....

Rec Dispensary Associate

  • Perry, MI (15 miles from Ovid, MI)
  • 4 days ago
  • Perry, MI (15 miles from Ovid, MI)
  • 4 days ago

The role of Dispensary Associate is more customer service and success than sales....

Byram Healthcare Customer Service Representative

  • Lansing, MI (20 miles from Ovid, MI)
  • 7 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 7 days ago

multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...

Customer Accounts Advisor - Part-Time

  • Lansing, MI (20 miles from Ovid, MI)
  • 10 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 10 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Representative

  • Lansing, MI (20 miles from Ovid, MI)
  • 14 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 14 days ago

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team....

Customer Service Representative (Part-Time)

  • Lansing, MI (20 miles from Ovid, MI)
  • 16 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 16 days ago

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team....

Retail Customer Service Cashier

  • Lansing, MI (20 miles from Ovid, MI)
  • 16 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 16 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Lansing, MI (20 miles from Ovid, MI)
  • 17 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 17 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Retail Customer Service Associate

  • East Lansing, MI (16 miles from Ovid, MI)
  • 19 days ago
  • East Lansing, MI (16 miles from Ovid, MI)
  • 19 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lansing, MI (20 miles from Ovid, MI)
  • 21 days ago
  • Lansing, MI (20 miles from Ovid, MI)
  • 21 days ago

Knowledge of HIPAA regulations and medical terminology is a plus Must be detail-oriented, adaptable, and customer-service oriented Skills: Customer Service & Support Technical Troubleshooting Medical...

Demographic Data for Ovid, MI

Moving to Ovid, MI? Find some basic demographic data about Ovid, MI below.


Local
National
4,728
60
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Ovid, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ovid, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ovid, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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