Customer Service Jobs in Ortonville, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- West Bloomfield, MI (20 miles from Ortonville, MI)
- 9 hours ago
- West Bloomfield, MI (20 miles from Ortonville, MI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Genesee, MI (20 miles from Ortonville, MI)
- 1 day ago
- Genesee, MI (20 miles from Ortonville, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (17 miles from Ortonville, MI)
- 1 day ago
- Fenton, MI (17 miles from Ortonville, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (23 miles from Ortonville, MI)
- 1 day ago
- Birmingham, MI (23 miles from Ortonville, MI)
- 1 day ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Associate - Temporary
- Flint, MI (17 miles from Ortonville, MI)
- 2 days ago
- Flint, MI (17 miles from Ortonville, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Flint, MI (16 miles from Ortonville, MI)
- 3 days ago
- Flint, MI (16 miles from Ortonville, MI)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Troy, MI (21 miles from Ortonville, MI)
- 5 days ago
- Troy, MI (21 miles from Ortonville, MI)
- 5 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (24 miles from Ortonville, MI)
- 6 days ago
- Southfield, MI (24 miles from Ortonville, MI)
- 6 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (21 miles from Ortonville, MI)
- 7 days ago
- Troy, MI (21 miles from Ortonville, MI)
- 7 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
- Farmington Hills, MI (23 miles from Ortonville, MI)
- 7 days ago
- Farmington Hills, MI (23 miles from Ortonville, MI)
- 7 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkRetail Customer Service Supervisor
- Commerce Township, MI (18 miles from Ortonville, MI)
- 8 days ago
- Commerce Township, MI (18 miles from Ortonville, MI)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative - Work From Home (Troy, MI)
- Troy, MI (21 miles from Ortonville, MI)
- 8 days ago
- Troy, MI (21 miles from Ortonville, MI)
- 8 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkByram Healthcare Customer Service Associate
- Beverly Hills, MI (23 miles from Ortonville, MI)
- 9 days ago
- Beverly Hills, MI (23 miles from Ortonville, MI)
- 9 days ago
Summary The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues,...
Claims Customer Service Representative
- Troy, MI (21 miles from Ortonville, MI)
- 9 days ago
- Troy, MI (21 miles from Ortonville, MI)
- 9 days ago
Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with Potential...
Enterprise Car Sales Customer Service Representative
- Farmington Hills, MI (23 miles from Ortonville, MI)
- 10 days ago
- Farmington Hills, MI (23 miles from Ortonville, MI)
- 10 days ago
Overview The Car Sales Customer Service Rep provides a high level of customer service and support to both internal and external customers....
Demographic Data for Ortonville, MI
Moving to Ortonville, MI? Find some basic demographic data about Ortonville, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ortonville, MI
Highest Education Level
Customer Services in Ortonville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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