Customer Service Jobs in Norton Shores, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Muskegon, MI (3 miles from Norton Shores, MI)
- 2 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 2 days ago
Two or more years of experience in an office setting, retail, or customer service-related position.The physical demands and work environment characteristics described here are representative of those...
Customer Service Associate with Deli Part Time
- Muskegon, MI (3 miles from Norton Shores, MI)
- 4 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 4 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
- Muskegon, MI (3 miles from Norton Shores, MI)
- 10 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Muskegon, MI (3 miles from Norton Shores, MI)
- 13 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1707 E Sherman Blvd, Muskegon, MI...
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Customer Service Associate Part Time
- Muskegon, MI (3 miles from Norton Shores, MI)
- 17 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 17 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Muskegon, MI (3 miles from Norton Shores, MI)
- 23 days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 23 days ago
Customer Service Representative, $18/hour - Muskegon, MI** Are you a people-person who thrives on making a great first impression, both in-person and over the phone?...
Retail Customer Service Cashier
- Holland, MI (24 miles from Norton Shores, MI)
- 30+ days ago
- Holland, MI (24 miles from Norton Shores, MI)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Muskegon, MI (3 miles from Norton Shores, MI)
- 30+ days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 30+ days ago
Serve as primary customer service contact for key accounts Perform data entry for incoming orders. Route copies of sales orders. Review sales orders for compliance & accuracy to AS9100 standards....
Customer Service Associate with Deli Part Time 3rd Shift
- Nunica, MI (11 miles from Norton Shores, MI)
- 60+ days ago
- Nunica, MI (11 miles from Norton Shores, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Muskegon, MI (3 miles from Norton Shores, MI)
- 60+ days ago
- Muskegon, MI (3 miles from Norton Shores, MI)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Norton Shores, MI
Moving to Norton Shores, MI? Find some basic demographic data about Norton Shores, MI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Norton Shores, MI
Highest Education Level
Customer Services in Norton Shores, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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