Customer Service Jobs in New Baltimore, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Macomb, MI (7 miles from New Baltimore, MI)
- 12 hours ago
- Macomb, MI (7 miles from New Baltimore, MI)
- 12 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
service....
Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI (15 miles from New Baltimore, MI)
- 1 day ago
- Warren, MI (15 miles from New Baltimore, MI)
- 1 day ago
service....
Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
service....
Rental Car Lot Customer Service Representative Full Time
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
service....
Customer Service Representative FT
- Warren, MI (15 miles from New Baltimore, MI)
- 1 day ago
- Warren, MI (15 miles from New Baltimore, MI)
- 1 day ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
- Hazel Park, MI (22 miles from New Baltimore, MI)
- 1 day ago
service....
Customer Service Representative
- Troy, MI (19 miles from New Baltimore, MI)
- 3 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 3 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
- Saint Clair Shores, MI (15 miles from New Baltimore, MI)
- 3 days ago
- Saint Clair Shores, MI (15 miles from New Baltimore, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (19 miles from New Baltimore, MI)
- 4 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 4 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative for Diabetic Supply Company
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 4 days ago
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 4 days ago
Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists....
Customer Service Representative
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 4 days ago
- Madison Heights, MI (20 miles from New Baltimore, MI)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Work From Home (Troy, MI)
- Troy, MI (19 miles from New Baltimore, MI)
- 5 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 5 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkADO Field Trainer/Customer Service Representative
- Macomb, MI (6 miles from New Baltimore, MI)
- 6 days ago
- Macomb, MI (6 miles from New Baltimore, MI)
- 6 days ago
OBJECTIVE ADO Field Trainer/Customer Service Representative Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance...
Demographic Data for New Baltimore, MI
Moving to New Baltimore, MI? Find some basic demographic data about New Baltimore, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Baltimore, MI
Highest Education Level
Customer Services in New Baltimore, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »