Customer Service Jobs in New Baltimore, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Teller)
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 1 day ago
- Sterling Heights, MI (16 miles from New Baltimore, MI)
- 1 day ago
First State Bank -- Job Description** ** ** **Job Title:** Customer Service Representative **Status** Non-Exempt **Department:** Retail Services **Reports To:** Retail Services **Primary Purpose of...
- Saint Clair, MI (17 miles from New Baltimore, MI)
- 1 day ago
- Saint Clair, MI (17 miles from New Baltimore, MI)
- 1 day ago
Job Purpose and Impact The Customer Care Representative will support customer service activities for a single team....
- Troy, MI (19 miles from New Baltimore, MI)
- 1 day ago
- Troy, MI (19 miles from New Baltimore, MI)
- 1 day ago
The CSR supports the service employees through processing service paperwork, preparing route schedules, and inputting payroll hours and production....
Teksystems Insurance Customer Service Representative Hybrid
- Troy, MI (19 miles from New Baltimore, MI)
- 2 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 2 days ago
Insurance Customer Service Representative Location: Hybrid role based in Troy, Michigan Key Details: + Salary: $17/hr (English), $18.50/hr (Bilingual in Spanish) + Start Date: May 21, 2025 + Training...
Mortgage Customer Service Representative
- Troy, MI (19 miles from New Baltimore, MI)
- 2 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 2 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Customer Service Representative (Part-Time)
- Warren, MI (15 miles from New Baltimore, MI)
- 3 days ago
- Warren, MI (15 miles from New Baltimore, MI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Macomb, MI (6 miles from New Baltimore, MI)
- 3 days ago
- Macomb, MI (6 miles from New Baltimore, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (HYBRID)
- Troy, MI (19 miles from New Baltimore, MI)
- 3 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 3 days ago
Customer Service Representative (HYBRID) (part of Allegis Group) 3.8 3.8 out of 5 stars Troy, MI 48007 Hybrid work Customer Service Representative HYBRID - Daytona Beach, FL 32114 Pay Rate: $17/hr (...
Customer Service Representative - Patient Registration
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 3 days ago
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 6 days ago
- Rochester Hills, MI (18 miles from New Baltimore, MI)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Storage Customer Service Representative
- Washington, MI (15 miles from New Baltimore, MI)
- 6 days ago
- Washington, MI (15 miles from New Baltimore, MI)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Storage Customer Service Representative
- Washington, MI (13 miles from New Baltimore, MI)
- 8 days ago
- Washington, MI (13 miles from New Baltimore, MI)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Associate - Temporary
- Birmingham, MI (24 miles from New Baltimore, MI)
- 8 days ago
- Birmingham, MI (24 miles from New Baltimore, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (19 miles from New Baltimore, MI)
- 10 days ago
- Troy, MI (19 miles from New Baltimore, MI)
- 10 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative
- Warren, MI (15 miles from New Baltimore, MI)
- 10 days ago
- Warren, MI (15 miles from New Baltimore, MI)
- 10 days ago
Customer Service Representative Business Professional Warren, MI Contract Apr 29, 2025 Cadillac Universal Advisors The requirement will be onsite Tuesday-Thursday for training and Monday and Friday...
Demographic Data for New Baltimore, MI
Moving to New Baltimore, MI? Find some basic demographic data about New Baltimore, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Baltimore, MI
Highest Education Level
Customer Services in New Baltimore, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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