Customer Service Jobs in Milford, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (23 miles from Milford, MI)
- 2 hours ago
- Birmingham, MI (23 miles from Milford, MI)
- 2 hours ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
- Commerce Twp, MI (8 miles from Milford, MI)
- 11 hours ago
- Commerce Twp, MI (8 miles from Milford, MI)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 hours ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 hours ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 22 hours ago
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community...
Pharmacy Customer Service Associate
- South Lyon, MI (9 miles from Milford, MI)
- 1 day ago
- South Lyon, MI (9 miles from Milford, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Utility
- Plymouth, MI (16 miles from Milford, MI)
- 3 days ago
- Plymouth, MI (16 miles from Milford, MI)
- 3 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (19 miles from Milford, MI)
- 4 days ago
- Southfield, MI (19 miles from Milford, MI)
- 4 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative
- Redford, MI (24 miles from Milford, MI)
- 4 days ago
- Redford, MI (24 miles from Milford, MI)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Patient Registration
- Novi, MI (10 miles from Milford, MI)
- 4 days ago
- Novi, MI (10 miles from Milford, MI)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Novi, MI (10 miles from Milford, MI)
- 5 days ago
- Novi, MI (10 miles from Milford, MI)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Canton, MI (19 miles from Milford, MI)
- 5 days ago
- Canton, MI (19 miles from Milford, MI)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
- Farmington Hills, MI (14 miles from Milford, MI)
- 5 days ago
- Farmington Hills, MI (14 miles from Milford, MI)
- 5 days ago
This position reports to the Supervisor PFS Customer Service....
Remote WorkRetail Customer Service Supervisor
- Commerce Township, MI (8 miles from Milford, MI)
- 6 days ago
- Commerce Township, MI (8 miles from Milford, MI)
- 6 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Byram Healthcare Customer Service Associate
- Beverly Hills, MI (20 miles from Milford, MI)
- 7 days ago
- Beverly Hills, MI (20 miles from Milford, MI)
- 7 days ago
Summary The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues,...
Customer Service Representative
- Howell, MI (12 miles from Milford, MI)
- 8 days ago
- Howell, MI (12 miles from Milford, MI)
- 8 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Demographic Data for Milford, MI
Moving to Milford, MI? Find some basic demographic data about Milford, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milford, MI
Highest Education Level
Customer Services in Milford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »