Customer Service Jobs in Milan, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs
Saturn Printing

Customer Service Representative / Estimator

Are you a detail-oriented individual with a passion for providing exceptional customer service?...

Customer Service Representative

  • Whitmore Lake, MI (23 miles from Milan, MI)
  • 4 hours ago
  • Whitmore Lake, MI (23 miles from Milan, MI)
  • 4 hours ago

This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...

Customer Service Associate

  • Taylor, MI (22 miles from Milan, MI)
  • 11 hours ago
  • Taylor, MI (22 miles from Milan, MI)
  • 11 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Service Representative (Service)- Detroit

  • Livonia, MI (24 miles from Milan, MI)
  • 1 day ago
  • Livonia, MI (24 miles from Milan, MI)
  • 1 day ago

May train others in office and customer service processes. May create purchase orders, process payments or process receipts....

Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd

  • Westland, MI (22 miles from Milan, MI)
  • 1 day ago
  • Westland, MI (22 miles from Milan, MI)
  • 1 day ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative, Full or Part Time

  • Ypsilanti, MI (8 miles from Milan, MI)
  • 2 days ago
  • Ypsilanti, MI (8 miles from Milan, MI)
  • 2 days ago

Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Livonia, MI (24 miles from Milan, MI)
  • 2 days ago
  • Livonia, MI (24 miles from Milan, MI)
  • 2 days ago

Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...

Customer Service Associate

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 2 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Ann Arbor, MI (15 miles from Milan, MI)
  • 7 days ago
  • Ann Arbor, MI (15 miles from Milan, MI)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Taylor, MI (22 miles from Milan, MI)
  • 7 days ago
  • Taylor, MI (22 miles from Milan, MI)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Internship - Customer Service Representative

  • Flat Rock, MI (19 miles from Milan, MI)
  • 8 days ago
  • Flat Rock, MI (19 miles from Milan, MI)
  • 8 days ago

Internship - Customer Service Representative Crest Ford Flat Rock Inc Flat Rock, MI Part Time Join our customer service team and provide our customer with a fist class experience....

Retail Customer Service Cashier

  • Monroe, MI (15 miles from Milan, MI)
  • 9 days ago
  • Monroe, MI (15 miles from Milan, MI)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • Monroe, MI (14 miles from Milan, MI)
  • 10 days ago
  • Monroe, MI (14 miles from Milan, MI)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Chelsea, MI (24 miles from Milan, MI)
  • 10 days ago
  • Chelsea, MI (24 miles from Milan, MI)
  • 10 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative (Michigan)

  • Plymouth, MI (20 miles from Milan, MI)
  • 10 days ago
  • Plymouth, MI (20 miles from Milan, MI)
  • 10 days ago

Summary: The Customer Service Representative, reporting to the Customer Service Manager, is directly responsible for providing technical support to customers....

Demographic Data for Milan, MI

Moving to Milan, MI? Find some basic demographic data about Milan, MI below.


Local
National
14,097
196
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milan, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milan, MI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milan, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »