Customer Service Jobs in Milan, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI (24 miles from Milan, MI)
- 14 days ago
- Saturn Printing
- Livonia, MI (24 miles from Milan, MI)
- 14 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative
- Whitmore Lake, MI (23 miles from Milan, MI)
- 4 hours ago
- Whitmore Lake, MI (23 miles from Milan, MI)
- 4 hours ago
This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insurance and referral information, collecting and...
- Taylor, MI (22 miles from Milan, MI)
- 11 hours ago
- Taylor, MI (22 miles from Milan, MI)
- 11 hours ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Service Representative (Service)- Detroit
- Livonia, MI (24 miles from Milan, MI)
- 1 day ago
- Livonia, MI (24 miles from Milan, MI)
- 1 day ago
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI (22 miles from Milan, MI)
- 1 day ago
- Westland, MI (22 miles from Milan, MI)
- 1 day ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative, Full or Part Time
- Ypsilanti, MI (8 miles from Milan, MI)
- 2 days ago
- Ypsilanti, MI (8 miles from Milan, MI)
- 2 days ago
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Livonia, MI (24 miles from Milan, MI)
- 2 days ago
- Livonia, MI (24 miles from Milan, MI)
- 2 days ago
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Ann Arbor, MI (15 miles from Milan, MI)
- 7 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Taylor, MI (22 miles from Milan, MI)
- 7 days ago
- Taylor, MI (22 miles from Milan, MI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Internship - Customer Service Representative
- Flat Rock, MI (19 miles from Milan, MI)
- 8 days ago
- Flat Rock, MI (19 miles from Milan, MI)
- 8 days ago
Internship - Customer Service Representative Crest Ford Flat Rock Inc Flat Rock, MI Part Time Join our customer service team and provide our customer with a fist class experience....
Retail Customer Service Cashier
- Monroe, MI (15 miles from Milan, MI)
- 9 days ago
- Monroe, MI (15 miles from Milan, MI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Monroe, MI (14 miles from Milan, MI)
- 10 days ago
- Monroe, MI (14 miles from Milan, MI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Chelsea, MI (24 miles from Milan, MI)
- 10 days ago
- Chelsea, MI (24 miles from Milan, MI)
- 10 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (Michigan)
- Plymouth, MI (20 miles from Milan, MI)
- 10 days ago
- Plymouth, MI (20 miles from Milan, MI)
- 10 days ago
Summary: The Customer Service Representative, reporting to the Customer Service Manager, is directly responsible for providing technical support to customers....
Demographic Data for Milan, MI
Moving to Milan, MI? Find some basic demographic data about Milan, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milan, MI
Highest Education Level
Customer Services in Milan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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