Customer Service Jobs in Midland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Full Time with Deli Overnight
- Rosebush, MI (22 miles from Midland, MI)
- 1 hour ago
- Rosebush, MI (22 miles from Midland, MI)
- 1 hour ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Part Time
- Shepherd, MI (17 miles from Midland, MI)
- 1 hour ago
- Shepherd, MI (17 miles from Midland, MI)
- 1 hour ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Pharmacy Customer Service Associate
- Bay City, MI (20 miles from Midland, MI)
- 1 day ago
- Bay City, MI (20 miles from Midland, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Service Representative (Flexible Schedule, On Site)
- Saginaw, MI (24 miles from Midland, MI)
- 3 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 3 days ago
Paid training helps you be completely comfortable and ready to provide excellent customer service. Pay Transparency This position starts at $12.50 per hour....
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time Overnight
- Saint Louis, MI (13 miles from Midland, MI)
- 8 days ago
- Saint Louis, MI (13 miles from Midland, MI)
- 8 days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Toll)
- Bay City, MI (20 miles from Midland, MI)
- 13 days ago
- Bay City, MI (20 miles from Midland, MI)
- 13 days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Airport Customer Service Agent PT (Delta) - MBS
- Freeland, MI (10 miles from Midland, MI)
- 13 days ago
- Freeland, MI (10 miles from Midland, MI)
- 13 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative - Manufacturing, Life Sciences; 1st Shift
- Beaverton, MI (21 miles from Midland, MI)
- 14 days ago
- Beaverton, MI (21 miles from Midland, MI)
- 14 days ago
Customer Service Representative - Manufacturing, Life Sciences; 1st Shift WHY DO WE NEED YOU?...
Retail Customer Service Associate
- Mount Pleasant, MI (20 miles from Midland, MI)
- 16 days ago
- Mount Pleasant, MI (20 miles from Midland, MI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4850 Encore Blvd, Mount Pleasant...
Retail Customer Service Associate
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5656 Bay Rd, Saginaw, MI 48604-2510...
Customer Service Representative III - Buildings, Safety Engineering and Environmental Department
- Coleman, MI (14 miles from Midland, MI)
- 18 days ago
- Coleman, MI (14 miles from Midland, MI)
- 18 days ago
Exemption from this requirement can be achieved through verification of recent previous training and the demonstration of acceptable customer service skills....
In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
Retail Customer Service Specialist
- Saginaw, MI (24 miles from Midland, MI)
- 30+ days ago
- Saginaw, MI (24 miles from Midland, MI)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Midland, MI
Moving to Midland, MI? Find some basic demographic data about Midland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Midland, MI
Highest Education Level
Customer Services in Midland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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