Customer Service Jobs in Manchester, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Jackson, MI (19 miles from Manchester, MI)
- 13 hours ago
- Jackson, MI (19 miles from Manchester, MI)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Ann Arbor, MI (11 miles from Manchester, MI)
- 13 hours ago
- Ann Arbor, MI (11 miles from Manchester, MI)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ypsilanti, MI (20 miles from Manchester, MI)
- 13 hours ago
- Ypsilanti, MI (20 miles from Manchester, MI)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Ann Arbor, MI (11 miles from Manchester, MI)
- 13 hours ago
- Ann Arbor, MI (11 miles from Manchester, MI)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Ypsilanti, MI (20 miles from Manchester, MI)
- 13 hours ago
- Ypsilanti, MI (20 miles from Manchester, MI)
- 13 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5450 Carpenter Rd, Ypsilanti, MI...
Customer Service Representative (Contract)
- Ann Arbor, MI (11 miles from Manchester, MI)
- 17 hours ago
- Ann Arbor, MI (11 miles from Manchester, MI)
- 17 hours ago
Skills / Qualifications HS Diploma or Equivalent Approximately three years of Customer Service experience....
Remote Customer Service Representative
- Michigan Center, MI (15 miles from Manchester, MI)
- 4 days ago
- Michigan Center, MI (15 miles from Manchester, MI)
- 4 days ago
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote Work- Adrian, MI (18 miles from Manchester, MI)
- 5 days ago
- Adrian, MI (18 miles from Manchester, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Whitmore Lake, MI (20 miles from Manchester, MI)
- 6 days ago
- Whitmore Lake, MI (20 miles from Manchester, MI)
- 6 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (11 miles from Manchester, MI)
- 7 days ago
- Ann Arbor, MI (11 miles from Manchester, MI)
- 7 days ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (11 miles from Manchester, MI)
- 7 days ago
- Ann Arbor, MI (11 miles from Manchester, MI)
- 7 days ago
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community...
Retail Customer Service Cashier
- Dundee, MI (23 miles from Manchester, MI)
- 13 days ago
- Dundee, MI (23 miles from Manchester, MI)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Tecumseh, MI (11 miles from Manchester, MI)
- 14 days ago
- Tecumseh, MI (11 miles from Manchester, MI)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Front Desk
- Whitmore Lake, MI (20 miles from Manchester, MI)
- 24 days ago
- Whitmore Lake, MI (20 miles from Manchester, MI)
- 24 days ago
This is a full-time, non-exempt position reporting to the Customer Service Department Manager....
Client Service Representative (On-Site)
- Jackson, MI (19 miles from Manchester, MI)
- 24 days ago
- Jackson, MI (19 miles from Manchester, MI)
- 24 days ago
Title: Client Service Representative Location: On-Site - Jackson, MI Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14-$16 per hour...
Demographic Data for Manchester, MI
Moving to Manchester, MI? Find some basic demographic data about Manchester, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Manchester, MI
Highest Education Level
Customer Services in Manchester, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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