Customer Service Jobs in Macomb, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Storage Customer Service Representative
- Washington, MI (7 miles from Macomb, MI)
- 1 day ago
- Washington, MI (7 miles from Macomb, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Remote Customer Service Representative - Facility Maintenance Services
- Detroit, MI (23 miles from Macomb, MI)
- 1 day ago
- Detroit, MI (23 miles from Macomb, MI)
- 1 day ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Chesterfield, MI (5 miles from Macomb, MI)
- 1 day ago
- Chesterfield, MI (5 miles from Macomb, MI)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Detroit, MI (23 miles from Macomb, MI)
- 1 day ago
- Detroit, MI (23 miles from Macomb, MI)
- 1 day ago
Document and process customer service calls received by way of voice mail....
Remote WorkCustomer Service Associate - Temporary
- Birmingham, MI (17 miles from Macomb, MI)
- 1 day ago
- Birmingham, MI (17 miles from Macomb, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Southfield, MI (22 miles from Macomb, MI)
- 2 days ago
- Southfield, MI (22 miles from Macomb, MI)
- 2 days ago
Our Customer Service Representitives act as ambassadors of Easterseals MORC and building the interest of individuals in the programs and services that we offer....
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (12 miles from Macomb, MI)
- 3 days ago
- Troy, MI (12 miles from Macomb, MI)
- 3 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
- Sterling Heights, MI (10 miles from Macomb, MI)
- 3 days ago
- Sterling Heights, MI (10 miles from Macomb, MI)
- 3 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Warren, MI (11 miles from Macomb, MI)
- 3 days ago
- Warren, MI (11 miles from Macomb, MI)
- 3 days ago
Customer Service Representative Business Professional Warren, MI Contract Apr 29, 2025 Cadillac Universal Advisors The requirement will be onsite Tuesday-Thursday for training and Monday and Friday...
- Sterling Heights, MI (10 miles from Macomb, MI)
- 3 days ago
- Sterling Heights, MI (10 miles from Macomb, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (20 miles from Macomb, MI)
- 4 days ago
- Highland Park, MI (20 miles from Macomb, MI)
- 4 days ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (20 miles from Macomb, MI)
- 4 days ago
- Highland Park, MI (20 miles from Macomb, MI)
- 4 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (23 miles from Macomb, MI)
- 4 days ago
- Detroit, MI (23 miles from Macomb, MI)
- 4 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Customer Service Specialist
- Troy, MI (12 miles from Macomb, MI)
- 5 days ago
- Troy, MI (12 miles from Macomb, MI)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
On-Site Customer Service Representative
- Warren, MI (11 miles from Macomb, MI)
- 6 days ago
- Warren, MI (11 miles from Macomb, MI)
- 6 days ago
Randstad**, the world's largest staffing firm, is hiring a **Site Coordinator** to support our **Randstad Inhouse Services (RIS)** team at a manufacturing site in **Warren, MI**.In this hands-on...
Demographic Data for Macomb, MI
Moving to Macomb, MI? Find some basic demographic data about Macomb, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Macomb, MI
Highest Education Level
Customer Services in Macomb, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »