Customer Service Jobs in Livonia, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 13 days ago
- Saturn Printing
- Livonia, MI
- 13 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
May train others in office and customer service processes. May create purchase orders, process payments or process receipts....
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington Hills, MI (9 miles from Livonia, MI)
- 8 hours ago
- Farmington Hills, MI (9 miles from Livonia, MI)
- 8 hours ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Representative (On-Site 2nd Shift)
- Troy, MI (19 miles from Livonia, MI)
- 18 hours ago
- Troy, MI (19 miles from Livonia, MI)
- 18 hours ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service & Retail Front Desk Associate - Store #328 - 1803 N Wayne Rd
- Westland, MI (2 miles from Livonia, MI)
- 19 hours ago
- Westland, MI (2 miles from Livonia, MI)
- 19 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Sterling Heights, MI (20 miles from Livonia, MI)
- 19 hours ago
- Sterling Heights, MI (20 miles from Livonia, MI)
- 19 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative (Part-Time)
- Taylor, MI (11 miles from Livonia, MI)
- 22 hours ago
- Taylor, MI (11 miles from Livonia, MI)
- 22 hours ago
Cardinal Staffing is immediately hiring for a PART-TIME Customer Service Representative (Inside Sales) in Taylor, MI. 1st shift = 9:00AM - 2:00PM Monday -Friday Some overtime may be required if production...
Customer Service Representative
- Warren, MI (22 miles from Livonia, MI)
- 1 day ago
- Warren, MI (22 miles from Livonia, MI)
- 1 day ago
Customer Service Representative Business Professional Warren, MI Contract Apr 29, 2025 Cadillac Universal Advisors The requirement will be onsite Tuesday-Thursday for training and Monday and Friday...
Customer Service Representative, Full or Part Time
- Ypsilanti, MI (17 miles from Livonia, MI)
- 1 day ago
- Ypsilanti, MI (17 miles from Livonia, MI)
- 1 day ago
Store 4706218: 528 Clark Rd, Ypsilanti, Michigan 48198 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Responsible for assisting in the resolution of incoming customer service calls/emails by providing timely, accurate information to customers or resolving issues as appropriate within department guidelines...
Customer Service Representative
- Farmington Hills, MI (9 miles from Livonia, MI)
- 1 day ago
- Farmington Hills, MI (9 miles from Livonia, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Wyandotte, MI (15 miles from Livonia, MI)
- 1 day ago
- Wyandotte, MI (15 miles from Livonia, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Credit Card Services)
- Highland Park, MI (14 miles from Livonia, MI)
- 1 day ago
- Highland Park, MI (14 miles from Livonia, MI)
- 1 day ago
OVERVIEW Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (14 miles from Livonia, MI)
- 1 day ago
- Highland Park, MI (14 miles from Livonia, MI)
- 1 day ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
Demographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Livonia, MI
Highest Education Level
Customer Services in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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