Customer Service Jobs in Lansing, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate-FT (East Lansing)
- East Lansing, MI (6 miles from Lansing, MI)
- 1 hour ago
- East Lansing, MI (6 miles from Lansing, MI)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-PT (East Lansing)
- East Lansing, MI (6 miles from Lansing, MI)
- 1 hour ago
- East Lansing, MI (6 miles from Lansing, MI)
- 1 hour ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Okemos, MI (6 miles from Lansing, MI)
- 21 hours ago
- Okemos, MI (6 miles from Lansing, MI)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Treasury Customer Service Representative 6-E8; Unclaimed Property
- Dimondale, MI (8 miles from Lansing, MI)
- 1 day ago
- Dimondale, MI (8 miles from Lansing, MI)
- 1 day ago
6 or one year equivalent to a Treasury Customer Service Representative 7....
Customer Service Associate - Temporary
- Grand Ledge, MI (10 miles from Lansing, MI)
- 1 day ago
- Grand Ledge, MI (10 miles from Lansing, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Lansing, MI (6 miles from Lansing, MI)
- 1 day ago
- East Lansing, MI (6 miles from Lansing, MI)
- 1 day ago
We are looking for experienced customer service representatives with a starting wage of $18.57per hour!...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Representative - Hybrid (Lansing, MI)
- East Lansing, MI (6 miles from Lansing, MI)
- 1 day ago
- East Lansing, MI (6 miles from Lansing, MI)
- 1 day ago
. + Identifying trends and any emerging customer service issues and working to develop solutions to address potential problems. + Taking immediate action when confronted with a problem or made aware...
Member Advocate - Customer Service Representative
- East Lansing, MI (6 miles from Lansing, MI)
- 2 days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 2 days ago
Qualifications One to three (1-3) years of related customer service experience Bachelor's degree preferred Excellent phone and written communication skills Proficiency and aptitude in use of computer...
Demonstrated experience in customer service. Experience using a variety of computer technologies. Demonstrates effective written and verbal communication skills....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
PT Support - Customer Relations Specialist-Library Lansing Community College
- Lansing, MI
- 7 days ago
- Lansing, MI
- 7 days ago
Demonstrated experience in customer service. Experience using a variety of computer technologies. Demonstrates effective written and verbal communication skills....
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkDemographic Data for Lansing, MI
Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lansing, MI
Highest Education Level
Customer Services in Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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