Customer Service Jobs in Lake Orion, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative

  • Macomb, MI (18 miles from Lake Orion, MI)
  • 9 hours ago
  • Macomb, MI (18 miles from Lake Orion, MI)
  • 9 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Pharmacy Customer Service Associate

  • Highland, MI (16 miles from Lake Orion, MI)
  • 9 hours ago
  • Highland, MI (16 miles from Lake Orion, MI)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk

  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training

  • Warren, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Warren, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco

  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Rental Car Lot Customer Service Representative Full Time

  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Customer Service Representative FT

  • Warren, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Warren, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk

  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago
  • Hazel Park, MI (20 miles from Lake Orion, MI)
  • 1 day ago

service....

Customer Service Representative

  • Troy, MI (10 miles from Lake Orion, MI)
  • 2 days ago
  • Troy, MI (10 miles from Lake Orion, MI)
  • 2 days ago

Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...

Customer Service Representative- Southfield, MI Hiring Event

  • Southfield, MI (15 miles from Lake Orion, MI)
  • 3 days ago
  • Southfield, MI (15 miles from Lake Orion, MI)
  • 3 days ago

Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

Customer Service Representative

  • Redford, MI (24 miles from Lake Orion, MI)
  • 3 days ago
  • Redford, MI (24 miles from Lake Orion, MI)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Patient Registration

  • Novi, MI (21 miles from Lake Orion, MI)
  • 3 days ago
  • Novi, MI (21 miles from Lake Orion, MI)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Novi, MI (21 miles from Lake Orion, MI)
  • 3 days ago
  • Novi, MI (21 miles from Lake Orion, MI)
  • 3 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative (On-Site 2nd Shift)

  • Troy, MI (10 miles from Lake Orion, MI)
  • 4 days ago
  • Troy, MI (10 miles from Lake Orion, MI)
  • 4 days ago

Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....

Demographic Data for Lake Orion, MI

Moving to Lake Orion, MI? Find some basic demographic data about Lake Orion, MI below.


Local
National
37,420
877
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lake Orion, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lake Orion, MI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lake Orion, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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