Customer Service Jobs in Jones, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Mishawaka, IN (24 miles from Jones, MI)
- 8 days ago
- Mishawaka, IN (24 miles from Jones, MI)
- 8 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative - Patient Registration
- Dowagiac, MI (16 miles from Jones, MI)
- 12 hours ago
- Dowagiac, MI (16 miles from Jones, MI)
- 12 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Elkhart, IN (13 miles from Jones, MI)
- 1 day ago
- Elkhart, IN (13 miles from Jones, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
BMV Intermediate Customer Service Representative
- Goshen, IN (22 miles from Jones, MI)
- 3 days ago
- Goshen, IN (22 miles from Jones, MI)
- 3 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Elkhart, IN (13 miles from Jones, MI)
- 3 days ago
- Elkhart, IN (13 miles from Jones, MI)
- 3 days ago
Waste Away, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Elkhart, Indiana....
Pharmacy Customer Service Associate
- Granger, IN (18 miles from Jones, MI)
- 6 days ago
- Granger, IN (18 miles from Jones, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Niles, MI (22 miles from Jones, MI)
- 7 days ago
- Niles, MI (22 miles from Jones, MI)
- 7 days ago
Required Skills/Abilities: Excellent interpersonal and customer service skills....
BMV Intermittent Customer Service Representative
- Mishawaka, IN (21 miles from Jones, MI)
- 13 days ago
- Mishawaka, IN (21 miles from Jones, MI)
- 13 days ago
In this role youll provide timely and accurate customer service....
Customer Service Associate Part Time
- Decatur, MI (17 miles from Jones, MI)
- 13 days ago
- Decatur, MI (17 miles from Jones, MI)
- 13 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Mishawaka, IN (24 miles from Jones, MI)
- 14 days ago
- Mishawaka, IN (24 miles from Jones, MI)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Elkhart, IN (13 miles from Jones, MI)
- 21 days ago
- Elkhart, IN (13 miles from Jones, MI)
- 21 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
ER Veterinary Customer Service Representative - Overnights/Weekends
- Mishawaka, IN (24 miles from Jones, MI)
- 23 days ago
- Mishawaka, IN (24 miles from Jones, MI)
- 23 days ago
Whether you're brand new to veterinary medicine or an experienced receptionist, there's a place for you at the Emergency Veterinary Care Center (EVCC). We are excited to offer you the opportunity...
Retail Customer Service Cashier
- Elkhart, IN (13 miles from Jones, MI)
- 24 days ago
- Elkhart, IN (13 miles from Jones, MI)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (24 miles from Jones, MI)
- 24 days ago
- Mishawaka, IN (24 miles from Jones, MI)
- 24 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Care Representative - Regional Omnichannel
- Elkhart, IN (13 miles from Jones, MI)
- 28 days ago
- Elkhart, IN (13 miles from Jones, MI)
- 28 days ago
**SKILLS:** + -Excellent customer service skills required. + Demonstrated sales skills required. + Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400...
Demographic Data for Jones, MI
Moving to Jones, MI? Find some basic demographic data about Jones, MI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Jones, MI
Highest Education Level
Customer Services in Jones, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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