Customer Service Jobs in Jenison, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Kentwood, MI (11 miles from Jenison, MI)
- 1 day ago
- Kentwood, MI (11 miles from Jenison, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (9 miles from Jenison, MI)
- 1 day ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Holland, MI (16 miles from Jenison, MI)
- 2 days ago
- Holland, MI (16 miles from Jenison, MI)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative
- Holland, MI (16 miles from Jenison, MI)
- 2 days ago
- Holland, MI (16 miles from Jenison, MI)
- 2 days ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Location: Holland, MI JOB DESCRIPTION: Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM -...
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- Byron Center, MI (10 miles from Jenison, MI)
- 3 days ago
- Byron Center, MI (10 miles from Jenison, MI)
- 3 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
Mobile Tech/Internet Retail Customer Service
- Grand Rapids, MI (9 miles from Jenison, MI)
- 4 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 4 days ago
Mobile Tech/Internet Retail Customer Service CU*Answers United States, Michigan, Grand Rapids Jun 05, 2025 Description POSITION SUMMARY This position, along with the IRSC Team Lead functions as a key...
Customer Care Representative Hybrid Caledonia FWS
- Caledonia, MI (17 miles from Jenison, MI)
- 5 days ago
- Caledonia, MI (17 miles from Jenison, MI)
- 5 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
- Grand Rapids, MI (9 miles from Jenison, MI)
- 5 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 5 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Grand Rapids, MI (9 miles from Jenison, MI)
- 6 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 6 days ago
Customer Service Representative (CSR) Grand Rapids, MI Vander Hyde Mechanical, a family-owned business located on the Northwest side of Grand Rapids, is seeking a motivated Customer Service Representative...
Enterprise Car Sales Customer Service Representative
- Grand Rapids, MI (9 miles from Jenison, MI)
- 7 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 7 days ago
Overview The Car Sales Customer Service Rep provides a high level of customer service and support to both internal and external customers....
- Grand Rapids, MI (9 miles from Jenison, MI)
- 8 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 8 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Kentwood, MI (11 miles from Jenison, MI)
- 8 days ago
- Kentwood, MI (11 miles from Jenison, MI)
- 8 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Allendale, MI (6 miles from Jenison, MI)
- 8 days ago
- Allendale, MI (6 miles from Jenison, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Grand Rapids, MI (9 miles from Jenison, MI)
- 11 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 11 days ago
There are three (3) classifications or levels of the Customer Service Representative/Specialist position....
Summer Temp - Branch Customer Service Representative - Grand Rapids
- Grand Rapids, MI (9 miles from Jenison, MI)
- 12 days ago
- Grand Rapids, MI (9 miles from Jenison, MI)
- 12 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Demographic Data for Jenison, MI
Moving to Jenison, MI? Find some basic demographic data about Jenison, MI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Jenison, MI
Highest Education Level
Customer Services in Jenison, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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