Customer Service Jobs in Jamestown, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative - Hybrid - Caledonia, MI - Farmers Service Operations (FSO)
- Caledonia, MI (15 miles from Jamestown, MI)
- 23 hours ago
- Caledonia, MI (15 miles from Jamestown, MI)
- 23 hours ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Remote --- Customer Service Representative
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 1 day ago
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkMobile Tech/Internet Retail Customer Service
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 2 days ago
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 2 days ago
This position, along with the IRSC Team Lead functions as a key part of the client service team that coordinates all client interactions and expands CU*Answers product offerings. The MTG/Internet...
Retail Customer Service Associate
- Holland, MI (13 miles from Jamestown, MI)
- 4 days ago
- Holland, MI (13 miles from Jamestown, MI)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...
Customer Service Representative - Work From Home
- Holland, MI (13 miles from Jamestown, MI)
- 6 days ago
- Holland, MI (13 miles from Jamestown, MI)
- 6 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 6 days ago
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 6 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Caledonia, MI (15 miles from Jamestown, MI)
- 8 days ago
- Caledonia, MI (15 miles from Jamestown, MI)
- 8 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative
- Fennville, MI (22 miles from Jamestown, MI)
- 8 days ago
- Fennville, MI (22 miles from Jamestown, MI)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Comstock Park, MI (19 miles from Jamestown, MI)
- 10 days ago
- Comstock Park, MI (19 miles from Jamestown, MI)
- 10 days ago
Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Pharmacy Customer Service Associate
- Wyoming, MI (5 miles from Jamestown, MI)
- 13 days ago
- Wyoming, MI (5 miles from Jamestown, MI)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (19 miles from Jamestown, MI)
- 14 days ago
- Comstock Park, MI (19 miles from Jamestown, MI)
- 14 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Representative
- Allegan, MI (20 miles from Jamestown, MI)
- 15 days ago
- Allegan, MI (20 miles from Jamestown, MI)
- 15 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Part Time Customer Service Associate
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 22 days ago
- Grand Rapids, MI (12 miles from Jamestown, MI)
- 22 days ago
customer service....
Customer Service Representative
- Coopersville, MI (17 miles from Jamestown, MI)
- 23 days ago
- Coopersville, MI (17 miles from Jamestown, MI)
- 23 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
- Kentwood, MI (11 miles from Jamestown, MI)
- 23 days ago
- Kentwood, MI (11 miles from Jamestown, MI)
- 23 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients with the next step...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Jamestown, MI
Highest Education Level
Customer Services in Jamestown, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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