Customer Service Jobs in Howell, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Ann Arbor, MI (21 miles from Howell, MI)
- 1 day ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (20 miles from Howell, MI)
- 2 days ago
- Novi, MI (20 miles from Howell, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (20 miles from Howell, MI)
- 5 days ago
- Novi, MI (20 miles from Howell, MI)
- 5 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Highland, MI (17 miles from Howell, MI)
- 6 days ago
- Highland, MI (17 miles from Howell, MI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novi, MI (20 miles from Howell, MI)
- 7 days ago
- Novi, MI (20 miles from Howell, MI)
- 7 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Summer Temp - Branch Customer Service Representative
- Brighton, MI (8 miles from Howell, MI)
- 7 days ago
- Brighton, MI (8 miles from Howell, MI)
- 7 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Chelsea, MI (18 miles from Howell, MI)
- 9 days ago
- Chelsea, MI (18 miles from Howell, MI)
- 9 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (Michigan)
- Plymouth, MI (23 miles from Howell, MI)
- 9 days ago
- Plymouth, MI (23 miles from Howell, MI)
- 9 days ago
Summary: The Customer Service Representative, reporting to the Customer Service Manager, is directly responsible for providing technical support to customers....
Client Service Representative, National Accounts
- Novi, MI (20 miles from Howell, MI)
- 12 days ago
- Novi, MI (20 miles from Howell, MI)
- 12 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Brighton, MI (8 miles from Howell, MI)
- 13 days ago
- Brighton, MI (8 miles from Howell, MI)
- 13 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Lead Retail Customer Service Associate
- Ann Arbor, MI (21 miles from Howell, MI)
- 14 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 14 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Ann Arbor, MI (21 miles from Howell, MI)
- 23 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 23 days ago
Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....
Finance Department - Finance Clerk/Customer Service Representative (Part-Time)
- Plymouth, MI (23 miles from Howell, MI)
- 30+ days ago
- Plymouth, MI (23 miles from Howell, MI)
- 30+ days ago
Finance Department is hiring a Finance Clerk/Customer Service Representative to assist with the daily operations in the Finance Department....
Licensed Customer Service Representative - Ann Arbor, MI
- Ann Arbor, MI (21 miles from Howell, MI)
- 30+ days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 30+ days ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Demographic Data for Howell, MI
Moving to Howell, MI? Find some basic demographic data about Howell, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Howell, MI
Highest Education Level
Customer Services in Howell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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