Customer Service Jobs in Howell, MI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Associate

  • Ann Arbor, MI (21 miles from Howell, MI)
  • 1 day ago
  • Ann Arbor, MI (21 miles from Howell, MI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Novi, MI (20 miles from Howell, MI)
  • 2 days ago
  • Novi, MI (20 miles from Howell, MI)
  • 2 days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Customer Service Representative

  • Novi, MI (20 miles from Howell, MI)
  • 5 days ago
  • Novi, MI (20 miles from Howell, MI)
  • 5 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Ann Arbor, MI (21 miles from Howell, MI)
  • 6 days ago
  • Ann Arbor, MI (21 miles from Howell, MI)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Pharmacy Customer Service Associate

  • Highland, MI (17 miles from Howell, MI)
  • 6 days ago
  • Highland, MI (17 miles from Howell, MI)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Novi, MI (20 miles from Howell, MI)
  • 7 days ago
  • Novi, MI (20 miles from Howell, MI)
  • 7 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Summer Temp - Branch Customer Service Representative

  • Brighton, MI (8 miles from Howell, MI)
  • 7 days ago
  • Brighton, MI (8 miles from Howell, MI)
  • 7 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative

  • Chelsea, MI (18 miles from Howell, MI)
  • 9 days ago
  • Chelsea, MI (18 miles from Howell, MI)
  • 9 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative (Michigan)

  • Plymouth, MI (23 miles from Howell, MI)
  • 9 days ago
  • Plymouth, MI (23 miles from Howell, MI)
  • 9 days ago

Summary: The Customer Service Representative, reporting to the Customer Service Manager, is directly responsible for providing technical support to customers....

Client Service Representative, National Accounts

  • Novi, MI (20 miles from Howell, MI)
  • 12 days ago
  • Novi, MI (20 miles from Howell, MI)
  • 12 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Brighton, MI (8 miles from Howell, MI)
  • 13 days ago
  • Brighton, MI (8 miles from Howell, MI)
  • 13 days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

Lead Retail Customer Service Associate

  • Ann Arbor, MI (21 miles from Howell, MI)
  • 14 days ago
  • Ann Arbor, MI (21 miles from Howell, MI)
  • 14 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Ann Arbor, MI (21 miles from Howell, MI)
  • 23 days ago
  • Ann Arbor, MI (21 miles from Howell, MI)
  • 23 days ago

Experience: 1+ years of experience in customer service with financial responsibilities required. Experience in health care, insurance, or managed care industries is highly preferred....

Finance Department - Finance Clerk/Customer Service Representative (Part-Time)

  • Plymouth, MI (23 miles from Howell, MI)
  • 30+ days ago
  • Plymouth, MI (23 miles from Howell, MI)
  • 30+ days ago

Finance Department is hiring a Finance Clerk/Customer Service Representative to assist with the daily operations in the Finance Department....

Licensed Customer Service Representative - Ann Arbor, MI

  • Ann Arbor, MI (21 miles from Howell, MI)
  • 30+ days ago
  • Ann Arbor, MI (21 miles from Howell, MI)
  • 30+ days ago

Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...

Demographic Data for Howell, MI

Moving to Howell, MI? Find some basic demographic data about Howell, MI below.


Local
National
64,360
1,360
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Howell, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Howell, MI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Howell, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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