Customer Service Jobs in Highland Park, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Macomb, MI (18 miles from Highland Park, MI)
- 2 hours ago
- Macomb, MI (18 miles from Highland Park, MI)
- 2 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Detroit, MI (5 miles from Highland Park, MI)
- 12 hours ago
- Detroit, MI (5 miles from Highland Park, MI)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
service....
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (10 miles from Highland Park, MI)
- 1 day ago
- Melvindale, MI (10 miles from Highland Park, MI)
- 1 day ago
service....
Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
service....
Customer Service Representative FT
- Melvindale, MI (10 miles from Highland Park, MI)
- 1 day ago
- Melvindale, MI (10 miles from Highland Park, MI)
- 1 day ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI (9 miles from Highland Park, MI)
- 1 day ago
- Warren, MI (9 miles from Highland Park, MI)
- 1 day ago
service....
Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
service....
Rental Car Customer Service Representative Full Time - Paid Training - 401k Benefits - Employee Di
- Lincoln Park, MI (12 miles from Highland Park, MI)
- 1 day ago
- Lincoln Park, MI (12 miles from Highland Park, MI)
- 1 day ago
service....
Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
- Hazel Park, MI (3 miles from Highland Park, MI)
- 1 day ago
service....
Customer Service Representative - Utility
- Plymouth, MI (22 miles from Highland Park, MI)
- 1 day ago
- Plymouth, MI (22 miles from Highland Park, MI)
- 1 day ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Pharmacy Customer Service Associate
- Southfield, MI (10 miles from Highland Park, MI)
- 2 days ago
- Southfield, MI (10 miles from Highland Park, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Fairlane Town Center - Full Time
- Dearborn, MI (8 miles from Highland Park, MI)
- 2 days ago
- Dearborn, MI (8 miles from Highland Park, MI)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Troy, MI (13 miles from Highland Park, MI)
- 2 days ago
- Troy, MI (13 miles from Highland Park, MI)
- 2 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (10 miles from Highland Park, MI)
- 3 days ago
- Southfield, MI (10 miles from Highland Park, MI)
- 3 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Demographic Data for Highland Park, MI
Moving to Highland Park, MI? Find some basic demographic data about Highland Park, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland Park, MI
Highest Education Level
Customer Services in Highland Park, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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