Customer Service Jobs in Highland, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lake Orion, MI (16 miles from Highland, MI)
- 12 hours ago
- Lake Orion, MI (16 miles from Highland, MI)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Collections Customer Service Representative
- Troy, MI (22 miles from Highland, MI)
- 15 hours ago
- Troy, MI (22 miles from Highland, MI)
- 15 hours ago
Do you enjoy providing top-notch customer service? Have you supported accounts or collections in a call center environment? If you answered yes - read on!...
Customer Service Representative - Hybrid
- Howell, MI (17 miles from Highland, MI)
- 15 hours ago
- Howell, MI (17 miles from Highland, MI)
- 15 hours ago
Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...
Customer Service Representative
- MI Metro, MI (15 miles from Highland, MI)
- 15 hours ago
- MI Metro, MI (15 miles from Highland, MI)
- 15 hours ago
Ready to support high-quality glass installations with outstanding customer service? Sandhill Glass Co. is looking for a Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Canton, MI (23 miles from Highland, MI)
- 1 day ago
- Canton, MI (23 miles from Highland, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Auburn Hills, MI (15 miles from Highland, MI)
- 2 days ago
- Auburn Hills, MI (15 miles from Highland, MI)
- 2 days ago
If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI! This is an onsite role in our Auburn Hills office....
Customer Relations Specialist - UIF
- Southfield, MI (18 miles from Highland, MI)
- 3 days ago
- Southfield, MI (18 miles from Highland, MI)
- 3 days ago
Knowledge of customer service practices & principles Excellent data entry & typing skills....
Retail Customer Service Associate
- Southfield, MI (18 miles from Highland, MI)
- 4 days ago
- Southfield, MI (18 miles from Highland, MI)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 22500 W 8 Mile Rd, Southfield, MI...
Customer Service Representative
- Plymouth, MI (20 miles from Highland, MI)
- 4 days ago
- Plymouth, MI (20 miles from Highland, MI)
- 4 days ago
Department Profile The customer service department is a group of self-motivated professionals working to meet customer needs by providing support and feedback....
Customer Service Representative - Work From Home
- Howell, MI (17 miles from Highland, MI)
- 6 days ago
- Howell, MI (17 miles from Highland, MI)
- 6 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Holly, MI (8 miles from Highland, MI)
- 8 days ago
- Holly, MI (8 miles from Highland, MI)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (20 miles from Highland, MI)
- 9 days ago
- Birmingham, MI (20 miles from Highland, MI)
- 9 days ago
Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must....
Customer Service Representative
- Flint, MI (21 miles from Highland, MI)
- 10 days ago
- Flint, MI (21 miles from Highland, MI)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - Utility
- Plymouth, MI (20 miles from Highland, MI)
- 12 days ago
- Plymouth, MI (20 miles from Highland, MI)
- 12 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Troy, MI (22 miles from Highland, MI)
- 13 days ago
- Troy, MI (22 miles from Highland, MI)
- 13 days ago
Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...
Demographic Data for Highland, MI
Moving to Highland, MI? Find some basic demographic data about Highland, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland, MI
Highest Education Level
Customer Services in Highland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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