Customer Service Jobs in Hastings, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Wayland, MI (15 miles from Hastings, MI)
- 12 hours ago
- Wayland, MI (15 miles from Hastings, MI)
- 12 hours ago
fulfillment and customer satisfaction Perform light administrative duties as needed Qualifications: Minimum 1-2 years of customer service or administrative experience preferred....
Retail Customer Service Associate
- Kentwood, MI (22 miles from Hastings, MI)
- 3 days ago
- Kentwood, MI (22 miles from Hastings, MI)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4326 28Th St Se, Kentwood, MI 49512...
Customer Service Representative
- Richland, MI (19 miles from Hastings, MI)
- 4 days ago
- Richland, MI (19 miles from Hastings, MI)
- 4 days ago
Store 4706302: 8205 N 32nd St, Richland, Michigan 49083 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Plainwell, MI (17 miles from Hastings, MI)
- 4 days ago
- Plainwell, MI (17 miles from Hastings, MI)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Care Representative (Hybrid - Caledonia, MI)
- Caledonia, MI (15 miles from Hastings, MI)
- 7 days ago
- Caledonia, MI (15 miles from Hastings, MI)
- 7 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative - 0HH40327827
- Wayland, MI (15 miles from Hastings, MI)
- 11 days ago
- Wayland, MI (15 miles from Hastings, MI)
- 11 days ago
Service Representative....
Customer Service Representative
- Wayland, MI (15 miles from Hastings, MI)
- 11 days ago
- Wayland, MI (15 miles from Hastings, MI)
- 11 days ago
We have an excellent opportunity for a full-time Customer Service Representative....
Retail Customer Service Cashier
- Bellevue, MI (18 miles from Hastings, MI)
- 24 days ago
- Bellevue, MI (18 miles from Hastings, MI)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Patient Registration
- Plainwell, MI (17 miles from Hastings, MI)
- 30+ days ago
- Plainwell, MI (17 miles from Hastings, MI)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Byron Center, MI (23 miles from Hastings, MI)
- 45+ days ago
- Byron Center, MI (23 miles from Hastings, MI)
- 45+ days ago
Minimum 1 years' experience, 3 years preferred experience in prior customer service environment. Experience and knowledge of industrial manufacturing distribution are preferred....
Customer Service Representative (Part-Time)
- Byron Center, MI (23 miles from Hastings, MI)
- 90+ days ago
- Byron Center, MI (23 miles from Hastings, MI)
- 90+ days ago
Overview Position Available: Monday - Friday | 10:00 AM - 3:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Demographic Data for Hastings, MI
Moving to Hastings, MI? Find some basic demographic data about Hastings, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hastings, MI
Highest Education Level
Customer Services in Hastings, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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