Customer Service Jobs in Hamilton, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative - Hybrid - Caledonia, MI - Farmers Service Operations (FSO)
- Caledonia, MI (23 miles from Hamilton, MI)
- 18 hours ago
- Caledonia, MI (23 miles from Hamilton, MI)
- 18 hours ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Remote --- Customer Service Representative
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 1 day ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkMobile Tech/Internet Retail Customer Service
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 2 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 2 days ago
This position, along with the IRSC Team Lead functions as a key part of the client service team that coordinates all client interactions and expands CU*Answers product offerings. The MTG/Internet...
Retail Customer Service Associate
- Holland, MI (9 miles from Hamilton, MI)
- 4 days ago
- Holland, MI (9 miles from Hamilton, MI)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2190 N Park Dr, Holland, MI 49424...
Customer Service Representative - Work From Home
- Holland, MI (9 miles from Hamilton, MI)
- 5 days ago
- Holland, MI (9 miles from Hamilton, MI)
- 5 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 6 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 6 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Caledonia, MI (23 miles from Hamilton, MI)
- 8 days ago
- Caledonia, MI (23 miles from Hamilton, MI)
- 8 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Customer Service Representative
- Grand Junction, MI (20 miles from Hamilton, MI)
- 8 days ago
- Grand Junction, MI (20 miles from Hamilton, MI)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Wyoming, MI (17 miles from Hamilton, MI)
- 13 days ago
- Wyoming, MI (17 miles from Hamilton, MI)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Allegan, MI (12 miles from Hamilton, MI)
- 15 days ago
- Allegan, MI (12 miles from Hamilton, MI)
- 15 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Part Time Customer Service Associate
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 22 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 22 days ago
customer service....
- Kentwood, MI (22 miles from Hamilton, MI)
- 23 days ago
- Kentwood, MI (22 miles from Hamilton, MI)
- 23 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients with the next step...
Customer Service Representative
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 28 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 28 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 28 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 28 days ago
Store 4706207: 514 Michigan St NE, Grand Rapids, Michigan 49503 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Holland, MI (9 miles from Hamilton, MI)
- 30+ days ago
- Holland, MI (9 miles from Hamilton, MI)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Hamilton, MI
Moving to Hamilton, MI? Find some basic demographic data about Hamilton, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hamilton, MI
Highest Education Level
Customer Services in Hamilton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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